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Experience Leadership - The Small Business Podcast

Experience Leadership - The Small Business Podcast

Written by: Marc Haine
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Each week we bring you, the small business owner, independent operator and entrepreneur, contentto help you work ON your business, not just IN your business.Copyright 2024 Marc Haine All rights reserved. Economics Leadership Management Management & Leadership
Episodes
  • When Experience Walks Out the Door: The Retirement Crisis Businesses Face with Dr. Andi Simon with Dr. Andi Simon

    When Experience Walks Out the Door: The Retirement Crisis Businesses Face with Dr. Andi Simon with Dr. Andi Simon
    Jun 1 2026
    The Knowledge Drain: What Happens When Senior Employees Retire with Dr. Andi Simon Every business leader knows people eventually retire. What most leaders don’t realize is that when someone walks out the door… they take decades of experience, relationships, judgment, and cultural memory with them. And most organizations aren’t ready for that moment. In this episode of Marc Haine Live, I sit down with Dr. Andi Simon, corporate anthropologist and CEO of Simon Associates Management Consultants, to unpack the hidden business risks of retirement. Too many companies treat retirement like an HR paperwork process. But the reality is far bigger. When senior people leave, organizations often lose critical tacit knowledge — the unwritten “how things really work” inside the business. The result? Customer relationships weaken. Leadership pipelines wobble. Teams lose confidence. And productivity quietly dips. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Andi Dr. Andi Simon is a corporate anthropologist, CEO of Simon Associates Management Consultants, and a globally recognized expert on culture change, leadership transitions, and business growth. With over two decades of experience helping organizations rethink how they operate, Andi brings a unique lens to business strategy — blending anthropology, behavioral science, and Blue Ocean Strategy to uncover what truly drives performance. She has conducted more than 500 strategy workshops worldwide, guiding companies in healthcare, financial services, manufacturing, and professional services through complex transitions — from digital transformation to succession planning. With over 400 episodes, her podcast, On the Brink with Andi Simon, was ranked 18th among the top podcasts on the topic of Change. Before founding her firm, she held senior leadership roles in banking and healthcare, where she led major operational turnarounds under intense regulatory and financial pressure. She is the author of: On the Brink: A Fresh Lens to Take Your Business to New Heights Rethink: Smashing the Myths of Women in Business Women Mean Business Her newest work, Rethink Retirement: It’s not the end but the beginning of what’s next, focuses on The Hidden Cost of Retirement for Businesses — helping leaders redesign retirement transitions to protect knowledge, culture, and long-term value. Connect with Andi https://www.simonassociates.net www.andisimon.com asimon@simonassociates.net / andisimon / simonassociatesmanagementconsultants https://x.com/Andisamc ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932 🗓️ https://meetwith.marchaine.com Marc@MarcHaine.comhttp://MarcHaine.comIG: https://www.instagram.com/marcjlhaineFB: https://www.facebook.com/MasterofExperiencesIN: https://instagram.com/MarcJLHaineTW: https://twitter.com/MarcHaine2LI: https://www.linkedin.com/in/marchaine/YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.
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    46 mins
  • Why Hybrid Still Isn’t Working: Rethinking the Office with Ranya Nehmeh

    Why Hybrid Still Isn’t Working: Rethinking the Office with Ranya Nehmeh
    May 11 2026
    How Leaders Can Fix Hybrid Before It Breaks Your Culture with Ranya Nehmeh Hybrid work was supposed to be the silver bullet. Instead, it turned into a rubber band—stretching teams thin, snapping collaboration, and leaving leaders holding the pieces. While organizations rushed into “flexibility,” they forgot to redesign the one thing holding their culture together: the office. 🛎 In this episode of Marc Haine Live, we sit down with Senior HR Strategist, author, and future-of-work powerhouse Ranya Nehmeh, whose newest book In Praise of the Office argues that the workplace isn’t dead—it’s just misunderstood. Ranya breaks down: • Why hybrid work still isn’t working (and no, it’s not because people “don’t want to come in”) • Why engagement is dropping even as flexibility rises • How the office—used intentionally—becomes the home base for trust, collaboration, and culture • The leadership blind spot that’s costing companies connection, creativity, and performance • The future of work models that actually support belonging You’ll walk away with practical tools to design a hybrid system that WORKS—one based on trust, purpose, and human connection rather than attendance tracking and hope. If you’re a leader struggling with disengaged teams… or wondering why your hybrid policy is producing meh results… this episode hands you clarity on a silver platter. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Ranya Ranya Nehmeh is a senior HR strategist with expertise in people strategy, HR policy, leadership development, and talent management. She has held key HR roles at the OPEC Fund for International Development in Vienna and the European Central Bank in Frankfurt. She is a lecturer at the University of Applied Sciences for Management & Communication in Vienna and the author of In Praise of the Office: The Limits to Hybrid and Remote Work (2025) and The Chameleon Leader: Connecting with Millennials (2019). Ranya holds a master’s in industrial relations and human resource management from the London School of Economics & Political Science (LSE) and a Doctor of Business Administration from the Swiss Management Center in Zug. Her recent articles, co-authored with Wharton professor Peter Cappelli, include “Hybrid Still Isn’t Working” (Harvard Business Review July/August 2025), “Sustainable Agility: How HR Can Survive the Rapid Pace of Change” (People + Strategy Journal, SHRM, July 2024), “It’s Time to Do Away with ‘Dry Promotions,’” (Harvard Business Review, July 2024) and “HR’s New Role” (Harvard Business Review, May/June 2024 magazine). Get her book: In Praise of the Office: The Limits to Hybrid and Remote Work. Connect with Ranya www.ranyanehmeh.com info@ranyanehmeh.com / ranyanehmeh / ranyanehmeh / ranya.nehmeh / @ranya.nehmeh ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932 🗓️ https://meetwith.marchaine.com Marc@MarcHaine.comhttp://MarcHaine.comIG: https://www.instagram.com/marcjlhaineFB: https://www.facebook.com/MasterofExperiencesIN: https://instagram.com/MarcJLHaineTW: https://twitter.com/MarcHaine2LI: https://www.linkedin.com/in/marchaine/YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.
    Show More Show Less
    36 mins
  • The Red Binder Myth: Why Most Crisis Plans Don’t Work with Disaster Patrick

    The Red Binder Myth: Why Most Crisis Plans Don’t Work with Disaster Patrick
    Apr 27 2026
    Command, Communicate, Carry Out: The Crisis Leadership Formula with Patrick Hardy

    What happens when disaster strikes your business?

    Flood. Cyberattack. System failure. Security threat.

    Most organizations believe they’re prepared because they have a disaster plan. But when a real emergency happens, something unexpected occurs: people freeze.

    This phenomenon—known as the bystander effect—can paralyze organizations at the exact moment decisive action is needed.

    In this episode of Marc Haine Live, Marc sits down with Disaster Patrick, a crisis response expert known for stress-testing disaster programs in extreme environments.

    Patrick shares how leaders can replace outdated disaster plans with something far more effective: an Elite Crisis Team mindset.

    About Patrick

    Disaster Patrick isn’t your ordinary disaster professional; he stress-tests disaster programs them in the most extreme environments on earth. From performing 28 hours of non-stop CPR to testing engineering limits of Lego Structures in 200-mile-per-hour wind tunnels, he’s the mastermind behind the C3 Method: Command, Communicate, and Carry Out. Through his 'Disaster Lab' on YouTube, he’s helping businesses move beyond the 'red binder' to build elite teams that don't just survive a crisis—they command it.

    Connect with Patrick

    www.disasterpatrick.com ‪@DisasterPatrick‬

    ----more----About Your Host, Marc Haine

    Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

    Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

    Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

    Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

    Dare to be the exception™

    Connect with Marc

    +1 (780) 729-4932

    🗓️ https://meetwith.marchaine.com

    • Marc@MarcHaine.com
    • http://MarcHaine.com
    • IG: https://www.instagram.com/marcjlhaine
    • FB: https://www.facebook.com/MasterofExperiences
    • IN: https://instagram.com/MarcJLHaine
    • TW: https://twitter.com/MarcHaine2
    • LI: https://www.linkedin.com/in/marchaine/
    • YT: https://www.MarcHaineLive.com

    Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.
    Show More Show Less
    1 hr
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