It’s time for another exciting episode of ‘The Experience,’ brought to you by Avaya, where we’re bringing you thought-provoking conversations with industry leaders, technologists, creators, influencers, and others who are bringing to life the future of experiences. On this episode, host Steve Forcum is joined by Avaya’s Customer Engagement Solution Sales Lead for the Middle East, Africa & Turkey, Ahmad Dorra. Together, Ahmad and Steve explore the metaverse, explaining what it is, and unpacking how organizations can deliver customer experience within this new digital frontier.

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We also wanted to invite you to join us at Avaya ENGAGE 2023, taking place June 18-21 in Orlando, Florida! As the global leader in customer experience solutions, Avaya is assembling the top minds in the industry to come together and discuss ways to deliver experiences that matter. For more information on Avaya ENGAGE 2023, follow this link.