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FAFO Episode 33: Adam Glezer Consumer Advocate
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Have you ever felt like a giant corporation gave you the runaround?
Ever been stuck on hold for hours, denied a legitimate refund, or told there was simply "nothing they could do?"
This week on the FAFO Podcast, we're joined by Adam Glezer, one of Australia's leading consumer advocates and founder of Consumer Champion. Adam has helped thousands of consumers stand up to major corporations, recover lost money, and hold businesses accountable when they fail to do the right thing.
From airline refunds and insurance disputes to misleading business practices and consumer rights, Adam shares what really happens behind the scenes—and why so many companies count on customers simply giving up.
In this episode we discuss:💰 How corporations use bureaucracy to wear customers down
✈️ The airline and travel refund chaos during COVID
⚖️ Your consumer rights (and the rights most people don't know they have)
📞 Why customer service has become so frustrating
🤖 AI, chatbots, and the future of consumer protection
📢 How media pressure can force companies to do the right thing
💼 Negotiation strategies that actually work
🌎 How Australia's consumer laws compare to the rest of the world
🔥 Real stories of consumers who refused to back down—and won
Whether you've battled an airline, insurance company, bank, telecom provider, or online retailer, this conversation is packed with practical advice that could save you time, money, and a whole lot of frustration.
If you've ever thought, "There has to be a better way," this episode is for you.
Learn more about Adam Glezer and Consumer Champion:
https://www.consumerchampion.com.au/
🎙️ The FAFO Podcast
Where common sense meets controlled chaos.
No scripts.
No corporate talking points.
Just honest conversations with people making a real difference.
👍 If you enjoyed this interview:
• Like this video
• Subscribe for more conversations with experts, authors, veterans, entrepreneurs, and changemakers
• Share this episode with someone who's ever been burned by a company
• Leave a comment with your biggest consumer nightmare—we'd love to hear your story!
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