FINDING PROCESS INEFFICINCIES – THE PRICE OF NON CONFORMANCE (PONC)
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FINDING PROCESS INEFFICINCIES – THE PRICE OF NON CONFORMANCE (PONC)
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About this listen
Dr. Joel Shertok introduces the concept of the Price of Non-Conformance – PONC (developed
by Philip Crosby in the late 1970’s, when he was VP-Quality of ITT), and gives some examples
of how this concept can be used by Operations to improve profitability.
To get in contact with Joel you can email him at jshertok@processindconsultants.com
Or go to https://processindconsultants.com/
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