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First Principles

First Principles

Written by: The Ken
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First Principles is a weekly interview podcast comprising authentic, candid, and insightful conversations between some of India’s most accomplished founders and business leaders, and Rohin Dharmakumar, The Ken’s CEO & co-founder. From personal philosophies, mental models and decision making frameworks, to reading habits, parenting styles or personal interests, each episode will delve into what makes each of these leaders unique.(c) 2022 The Ken Economics Leadership Management Management & Leadership
Episodes
  • First Principles, second look: The 2025 wrap
    Dec 29 2025

    What a year it's been.

    After a long hiatus and when we thought we'd closed the curtains for good, First Principles came back in April 2025 for Season 3. And what made this comeback so special? Simple: Rohin was genuinely excited to be back in the interviewing chair.

    That excitement is infectious. It showed up in every conversation and every question. This year, he sat down with eight incredible CEOs and founders who opened up about their journeys, their philosophies, their wins, and their struggles. These were deep, candid conversations about what it really takes to build something meaningful.

    In this special wrap episode, Rohin looks back at all eight conversations from 2025. He gives you the context about what it was really like sitting across from each guest, the moments that surprised him, the insights that stuck with him and then we play you the clips that mattered most. Think of it as a guided tour through the year's best moments.

    And here's the thing we're most proud of: First Principles has been named one of Apple's Best Shows of 2025. It's testament to you, our listeners, who make this more than just a podcast. You make it a community.

    And next year? It's going to be even better. More intriguing guests. More candid discussions. More first principles thinking applied.


    Here are all eight episodes from 2025:

    Episode 42: Vidit Aatrey on building a problem-first mindset into Meesho’s culture

    Episode 43: Sahil Barua on why Delhivery is the antithesis of moving fast and breaking things

    Episode 44: Manish Sabharwal of Teamlease on creating great ancestors, India’s development journey and ‘regulatory cholesterol’

    Episode 45: Ultraviolette Automotive’s Narayan Subramaniam on tinkering, designing and learning by discarding

    Episode 46: Anand Jain of Clevertap on starting with nothing and learning, building and leading as you go along

    Episode 47: Trilegal’s Rahul Matthan on the firm, the partnership, and the principles

    Episode 48: Indiagold’s Deepak Abbot on turning a nation’s ‘dead asset’ into credit scores and working capital

    Episode 49: Ixigo’s Aloke Bajpai on using empathy, customer experience, and resilience to both survive and thrive

    ______

    Once again, thank you for listening to First Principles. Check out our newsletter and discover more at here.
    You can email us at fp@the-ken.com to share your thoughts, suggestions or anything else.

    This episode was produced by Uddantika Kashyap and mixed and mastered by Rajiv CN, our in-house audio engineer.

    See you next year,
    Team First Principles


    First Principles has been named one of the best shows of 2025 on Apple Podcasts India!

    Every listen and every share is what keeps us going. We get to dive into these conversations because you show up for them. Thank you for being part of this journey with us. Check out all other episodes here.

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    1 hr and 39 mins
  • Part 2: Ixigo's Aloke Bajpai on using empathy, customer experience, and resilience to both survive and thrive
    Dec 22 2025

    Hello and welcome back to First Principles. This is the part 2 of the 49th episode since we started, or the 8th episode of season 3.

    In this episode, I sit down with Aloke Bajpai, Group CEO of Ixigo, one of India's fastest-growing and most downloaded travel platforms. While most Indian OTAs followed the Western template of flights-first followed by hotels, Aloke and his co-founder Rajnish took a radically different path. The one that would take nearly 14 years before Ixigo became a full-blown OTA.

    Aloke takes us through Ixigo's unconventional journey, starting as a meta-search engine in 2007 that couldn't raise funding for over a year. We explore how the insight that 96% of Indians don't fly, led them to build a train-first platform, spending four years creating utility features without any monetization. He breaks down the technical innovation behind solving India-specific problems. Right from predicting waitlist confirmations using machine learning to creating a crowdsourced running status system using cell tower IDs when GPS and internet failed along railway tracks.

    A central theme is resilience through empathy. Aloke shares how near-death experiences during the 2008 global financial crisis and COVID-19 shaped Ixigo's culture. We discuss the founder's decision to go to zero salary, the whiteboard moment where the entire team transparently decided on salary cuts, and the contrarian choice to proactively refund customers during COVID even when the company was running out of money. Finally, Aloke argues that peace of mind, not tickets, is what travel companies should really be selling.


    First Principles has been named one of the best shows of 2025 on Apple Podcasts India!

    Every listen and every share is what keeps us going. We get to dive into these conversations because you show up for them. Thank you for being part of this journey with us. Check out all other episodes here.

    Show More Show Less
    1 hr and 9 mins
  • Part 1: Ixigo's Aloke Bajpai on using empathy, customer experience, and resilience to both survive and thrive
    Dec 15 2025

    Hello and welcome back to First Principles. This is the part 1 of the 49th episode since we started, or the 8th episode of season 3.

    In this episode, I sit down with Aloke Bajpai, Group CEO of Ixigo, one of India's fastest-growing and most downloaded travel platforms. While most Indian OTAs followed the Western template of flights-first followed by hotels, Aloke and his co-founder Rajnish took a radically different path. The one that would take nearly 14 years before Ixigo became a full-blown OTA.

    Aloke takes us through Ixigo's unconventional journey, starting as a meta-search engine in 2007 that couldn't raise funding for over a year. We explore how the insight that 96% of Indians don't fly, led them to build a train-first platform, spending four years creating utility features without any monetization. He breaks down the technical innovation behind solving India-specific problems. Right from predicting waitlist confirmations using machine learning to creating a crowdsourced running status system using cell tower IDs when GPS and internet failed along railway tracks.

    A central theme is resilience through empathy. Aloke shares how near-death experiences during the 2008 global financial crisis and COVID-19 shaped Ixigo's culture. We discuss the founder's decision to go to zero salary, the whiteboard moment where the entire team transparently decided on salary cuts, and the contrarian choice to proactively refund customers during COVID even when the company was running out of money. Finally, Aloke argues that peace of mind, not tickets, is what travel companies should really be selling.


    First Principles has been named one of the best shows of 2025 on Apple Podcasts India!

    Every listen and every share is what keeps us going. We get to dive into these conversations because you show up for them. Thank you for being part of this journey with us. Check out all other episodes here.

    Show More Show Less
    1 hr and 2 mins
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