In this episode of FranchiseU!, Dr. Kathy Gosser interviews Kevin and Kayla Curtis about their journey from athletics, coaching, and education into multi-unit franchise ownership with seven Orangetheory Fitness studios across the Phoenix, Arizona metro area. Kevin, a former NFL player and longtime collegiate football coach, and Kayla, a former Fresno State basketball player, educator, and coach, discuss how they stepped away from the demanding world of college athletics to build a business focused on family, leadership, health, and long-term impact.

The conversation explores why franchising appealed to them as entrepreneurs, particularly the structure, brand recognition, marketing support, and operational systems provided by Orangetheory Fitness. Kevin and Kayla explain the unique Orangetheory workout experience, including coach-led group fitness classes, heart-rate based performance tracking, and scalable workouts designed for all fitness levels.

Listeners will also hear valuable insights into multi-unit franchise leadership, team communication, accountability, and creating a people-first culture across seven locations in the competitive Phoenix fitness market. The Curtises discuss balancing entrepreneurship with family life, building businesses that positively impact local communities, and teaching their children the value of leadership, ownership, and service.

Whether you are interested in franchising, fitness entrepreneurship, multi-unit operations, leadership development, or building a mission-driven business, this episode offers practical lessons from two operators who have successfully transitioned from sports leadership into franchise ownership.

Key topics include:

• Multi-unit franchise ownership

• Fitness franchising and entrepreneurship

• Leadership and team culture

• Orangetheory Fitness business operations

• Transitioning from athletics into business

• Family entrepreneurship

• Phoenix, Arizona franchise growth

• Community impact through fitness

• Coach-led fitness models

• Franchise systems and scalability

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Reach out directly to Dr. Kathy Gosser via LinkedIn.

This episode proudly brought to you by the Yum! Center for Global Franchise Excellence at the University of Louisville College of Business.

Dr. Kathy Gosser interviews Robin Gagnon, Co-Founder and CEO of We Sell Restaurants, on what drives successful franchise restaurant sales and the trends shaping the resale market.

Robin shares her path from broadcasting to entrepreneurship, later earning her MBA and building a national restaurant brokerage with her husband, Eric. Under her leadership, the company has expanded nationwide and earned recognition on the INC 5000 and Franchise Business Review rankings.

They discuss how niche focus, proprietary technology, and AI tools differentiate their model, and why franchise resales appeal to buyers seeking proven systems and faster entry. Robin also outlines common exit mistakes emphasizing the importance of planning 2–4 years in advance. The conversation includes the impact of retiring owners on the market.

Robin also reflects on her leadership and industry involvement through the International Franchise Association. Her advice to emerging leaders is direct: raise your hand earlier and take action before you feel fully ready.

Episode Highlights:

· Franchise restaurant resales attract buyers seeking proven systems, existing revenue, and faster entry compared to starting from scratch

· Specialized focus, proprietary data, and technology (including AI and the BOS platform) create a competitive advantage in restaurant brokerage

· Many owners delay exit planning, reducing value and limiting options at the time of sale

· Preparing 2–4 years in advance leads to stronger outcomes and smoother transactions

· Industry shifts, including a wave of retiring owners, are increasing resale opportunities while reinforcing the need for proactive leadership and decision-making

Click below to listen and subscribe to the podcast on Spotify, iTunes, or wherever you enjoy your favorite shows.

Don’t miss out on all things FranchiseU!:

Website: FranchiseU!

Instagram: @franchiseu_podcast

Facebook: @FranchiseU Podcast

Twitter: @franchiseupod

TikTok: @franchiseupod

Reach out directly to Dr. Kathy Gosser via LinkedIn.

This episode proudly brought to you by the Yum! Center for Global Franchise Excellence at the University of Louisville College of Business.

Artificial intelligence is reshaping franchising by turning data into real-time insights that improve performance and strengthen relationships. In this episode of FranchiseU!, Dr. Kathy Gosser speaks with Mike Skitzki, COO of Goldfish Swim School, and Gary Liskovich, CEO of Harmonize, about how AI is transforming franchise coaching.

They discuss how systems are moving beyond dashboards to analyze both structured data and call notes, allowing franchise business coaches to focus less on spreadsheets and more on supporting franchisees. The conversation highlights how AI uncovers patterns across locations, improves conversion and retention, and enhances collaboration without replacing the human element central to franchising.

Mike Skitzki is a franchise operator known for scaling multi-unit systems through disciplined execution and strong unit economics. As COO, he oversees operations, technology, and performance across 200+ locations and more than 200,000 weekly lessons. His background includes leadership roles with Franworth, TITLE Boxing Club, and Belfor Franchise Group.

Gary Liskovich, an engineering graduate of Rensselaer Polytechnic Institute, previously worked at Deloitte and Evolution IQ, where he built AI-driven solutions. He co-founded Harmonize to help franchise systems unlock unstructured data, reduce administrative burden, and enable more effective, human-centered decision-making.

Click below to listen and subscribe to the podcast on Spotify, iTunes, or wherever you enjoy your favorite shows.

Don’t miss out on all things FranchiseU!:

Website: FranchiseU!

Instagram: @franchiseu_podcast

Facebook: @FranchiseU Podcast

Twitter: @franchiseupod

TikTok: @franchiseupod

Reach out directly to Dr. Kathy Gosser via LinkedIn.

This episode proudly brought to you by the Yum! Center for Global Franchise Excellence at the University of Louisville College of Business.