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What happens when you stop kicking doors and start building a business that actually moves upward?

Summary:
In this episode of The Small Business Safari, Chris and Alan push past a door-kicking moment to talk about what really drives sustainable growth: selling value, protecting margin, and executing a strategic plan that actually ships. We draw clear lines between handyman work and remodeling, break down why they are completely different operating models, and unpack the pricing mistakes that quietly kill profit.

We dig into real-world lessons like the $250 microwave trap, why leading with discounts is dangerous, and how reviews become proof of promise—not just social noise. Against a backdrop of market uncertainty and changing homeowner math, we outline three focused initiatives for growth: smarter CRM and AI use, relentless gross profit focus, and deposits that protect cash flow.

Most importantly, we rally the team around one word—Ascend—and show how alignment, execution, and close rate become the true levers for growth.

💡 GOLD NUGGETS

• Channeling passion into systems, coaching, and execution
• The small-ticket trap and the $250 microwave lesson
• Why handyman work and remodeling require different business models
• Pricing frameworks and good-better-best ranges
• Value over price—and the danger of leading with discounts
• Reviews as proof of promise and process
• Market uncertainty, homeowner math, and demand drivers
• Three initiatives: CRM & AI, gross profit focus, deposits
• Building team buy-in with tactical execution and one-word alignment
• Why close rate is the real growth lever

🎥 Watch the full episode on YouTube:
https://www.youtube.com/@TheSmallBusinessSafari

🌍 Follow The Small Business Safari
• Instagram | @smallbusinesssafaripodcast
• LinkedIn | https://www.linkedin.com/in/chrislalomia/
• Website | https://chrislalomia.com

Final Thought:
Don’t forget to go out there and tell your friends about this thing. Keep sharing the podcast—we’re just getting started.

Thanks to our sponsor Smart Hire Solutions LLC!