From "Submitted" to "Paid": Mastering Government Invoice Acceptance
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From "Submitted" to "Paid": Mastering Government Invoice Acceptance
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Episode Summary:
Why do government invoices get "parked" even when the work is done? This episode explores the critical, often misunderstood distinction between proof of delivery ("did it arrive?") and acceptance evidence ("did the authorized person confirm it met the requirements?"). We dive into the specific validation gates government payors use and explain how "good" evidence—whether for physical goods or intangible services—can prevent your forecasts from "going to die" in payment limbo.
Listeners will learn the concrete components of high-signal evidence, such as legible delivery notes with specific PO references for goods, and explicit milestone sign-offs for services. We also discuss the "failure mode" of unauthorized signatures and why identifying authorized approver roles is essential for a smooth audit trail. Finally, we provide actionable strategies like building a payor dossier and implementing standardized checklists to ensure your team can resolve payment queries in minutes rather than weeks,. If you sell to government bodies, this episode provides the operational blueprint to ensure your invoice is not just submitted, but payable.
Read the article here.