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Fueling AI

Fueling AI

Written by: Doug Haugh
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 Is AI about to upend your fuel and c-store business? Or is it the key to unlocking unprecedented profits and efficiency? The truth is, you need AI, but the sheer volume of information about this new technology can be overwhelming. You're a busy leader, juggling razor-thin margins, demanding customers, and constant market shifts. You know AI is a game-changer, but where do you even begin? The clock is ticking, and your competitors are starting to figure this out. Staying on the sidelines is no longer an option. FUELING AI, hosted by legendary fuels and c-store CEO, Doug Haugh, cuts through the hype and delivers the actionable insights you need right now. You'll hear from the leaders who have been in the trenches, facing the same challenges as you, and they're here to guide you through the AI revolution. This isn't theoretical jargon – it's real-world strategies for leveraging AI to boost your bottom line while maintaining the safety and security your customers demand. It's time to explore the immense opportunities and the critical risks, because ignoring the dangers is just as perilous as ignoring the potential. You'll discover AI strategies for fuel and c-stores that drive visible benefits: - Learn how to reduce costs and boost efficiency with AI. - Discuss how to maintain your high levels of IT safety and security. - Avoid AI pitfalls and maximize gains. - Get actionable AI insights from the industry's top thought leaders. - Hear from leaders in similar industries The future has arrived. Let's go! This show is brought to by NewTide.ai, Enterprise AI Built for the Fuels and Convenience Industry. Learn more here: https://newtide.ai/Copyright 2025 Doug Haugh Economics Management Management & Leadership Politics & Government
Episodes
  • Loyalty Isn’t Dead — It’s Just Getting Smarter (CEO of Convenience and Energy Advisors, Peter Rasmussen)

    Loyalty Isn’t Dead — It’s Just Getting Smarter (CEO of Convenience and Energy Advisors, Peter Rasmussen)
    Sep 8 2025

    Most loyalty programs are broken.

    Retailers spend millions on discounts, apps, and activations—yet customers drift away. As Peter Rasmussen said during our conversation:

    “I spent money to get you into the program, and now how do I keep you?”

    Peter knows what works...

    He helped lead Wawa’s massive Florida expansion and today, as CEO of Convenience and Energy Advisors, he’s showing retailers how to transform loyalty with AI. His team isn’t tied to one platform—they’re “super users” across them all—giving him a unique view into what actually drives results.

    Here’s what we dug into:

    -Why loyalty members spend 18–30% more.

    -How Casey’s has over 40% of transactions tied to loyalty

    -The key to Oxxo reaching 45.8%.

    We also explored what U.S. brands can learn from Luckin Coffee in China—21,000 stores built on ultra-personalization that left Starbucks scrambling to catch up.

    The message is clear: personalization isn’t a “nice to have,” it’s the future. And AI is the unlock. In fact, Peter’s seen loyalty analysis that used to take a week compressed into 24 hours with AI—allowing retailers to respond faster, target smarter, and drive more profitable growth.

    If you want to move from “having a loyalty program” to running what Peter calls a “mega commerce engine,” this episode is for you.
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    43 mins
  • AI, Finally Clear for Leaders

    AI, Finally Clear for Leaders
    Jun 3 2025

    AI, Explained Like a Human

    If you lead a team or a business, you don’t need more AI buzzwords.

    You need clarity—and a path to action.

    In this episode, we break down the two most important ways AI is already reshaping work:

    • Handling repetitive tasks faster—and smarter—than humans
    • Coordinating across systems like a 24/7 digital team

    You’ll walk away with:

    ✅ Real examples from fuel, retail, logistics, and customer service

    ✅ What’s working right now (and what’s coming fast)

    ✅ The risks to watch—and why humans still matter

    ✅ A simple roadmap to get started

    🎧 No hype. No jargon. Just what leaders need to know to stay ahead.

    This episode is powered by NewTide.ai, Enterprise AI Built for the Fuels and Convenience Industry. Learn more here: https://newtide.ai/
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    9 mins
  • AI Grows Up - Long Live Agentic

    AI Grows Up - Long Live Agentic
    May 21 2025

    🚀 RPA is dead.

    Long live Agentic Automation.

    Imagine AI that doesn't just follow rules… it thinks, adapts, and reasons through your most complex workflows.

    In this special edition of Fueling AI, we unpack the game-changing concept of Agentic Automation from New Tide AI—and why it’s a huge leap forward for fuel and convenience retail.

    You’ll discover:

    🧠 Why AI agents are smarter than bots

    ⚙️ How 300+ systems can now talk to each other

    📦 What makes one bill of lading workflow a blueprint for the future

    🔒 Why “controlled agency” might be the trust bridge for enterprise AI

    💥 This isn’t about replacing jobs—it’s about amplifying your people.

    🎧 Listen now and ask yourself:

    What bottleneck in your business is ready for an intelligent agent?

    This episode is powered by NewTide.ai, Enterprise AI Built for the Fuels and Convenience Industry. Learn more here: https://newtide.ai/
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    12 mins
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