In this episode of Partner POV, Superhuman’s Vice President of Global Partnerships, Ko Mistry, joins host Katie Bavoso to discuss AI market shifts, partner opportunities, adoption challenges, and how unified AI can drive real business outcomes for customers and MSPs.

Topics & Time Codes:

00:00 – Superhuman rebrand and AI productivity vision

00:36 – Launch of the Superhuman Alliance partner program

01:02 – AI market shift from experimentation to accountability

02:13 – Measuring AI outcomes: productivity, quality, and scale

02:38 – Why AI adoption matters more than AI tools

03:54 – Superhuman’s differentiation in a crowded AI market

04:24 – AI agents embedded into daily workflows

05:35 – Building the Superhuman Alliance around customer value

06:15 – Four partner value streams: sell, deliver, adopt, expand

07:36 – Grammarly, Coda, and Superhuman Mail under one platform

09:33 – Unified AI vs. “AI chaos”

10:25 – Skills partners need to succeed with AI adoption

11:53 – How Superhuman levels the playing field for partners

13:44 – What true partnership looks like in the AI era

14:32 – Growth opportunities for partners in AI productivity

16:07 – How to join the Superhuman Alliance

A new episode of Channel Insider: Partner POV is released every other Thursday.

Watch the interview on YouTube @ChannelInsider_NewsAndTrends

If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at partnerpov@channelinsider.com

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Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.

The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.

Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.