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How does a motorcoach company with a 33% driver out-of-compliance rate stay on the road?

In this wake-up call to motorcoach operators, Ken Lucci sits down with safety expert Tom Holden from The Transportation Advisors to dissect the tragic reality behind a recent fatal bus crash on I-95.

They expose the dark underbelly of "chameleon operators"—illegal companies that evade FMCSA regulations by constantly changing their names and DOT numbers after being shut down. This episode serves as an urgent wake-up call for the industry and lawmakers to crack down on these unsafe, 50,000-pound bullets before another tragedy occurs. In this episode, you'll learn:

• How "chameleon operators" use shell companies to evade the DOT.
• Why a company with a 33% out-of-compliance rate got a satisfactory rating.
• How these illegal bus companies are operating out of apartment complexes.
• Why relying on AI-generated safety manuals is a dangerous liability.
• How legitimate operators can use their safety records to win more business.

CHAPTERS:
00:00 Deadly Crash Wake-Up Call
01:31 Meet Tom Holden
03:19 News Report Crash Details
05:13 Chameleon Operators Explained
14:51 Red Flags and Fixing Compliance
21:56 Fixing Unsatisfactory Ratings
23:06 Chameleon Operators Exposed
24:05 How DOT Numbers Slip Through
27:02 Safety Tech and Selling Safety
29:56 Policy Fixes and Final Takeaways

Learn more about The Transportation Advisors
Connect with Tom Holden on LinkedIn
Here is the original CBS news video

Pax Training is your  all in one solution designed to elevate your team's skills, boost passenger satisfaction, and keep your business ahead of the curve. Learn more at www.paxtraining.com/gtp

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Are you tired of industry committees that do a lot of talking but never actually produce real results?

In this episodem, James Blain sits down with Erin Sullivan, CFO of Bloom Tour & Charter Service, to explore her journey from an introverted accountant to the fearless leader of The Driving Force. They discuss how the American Bus Association's Women in Buses group stepped up during the pandemic to tackle the nationwide driver shortage, ultimately evolving into a full-blown council dedicated to workforce development. This episode dives into the "dream team" behind the highly successful recruitment and retention toolkits that are actively helping operators solve their biggest hiring challenges.

In this episode, you'll learn:

• How an introverted accountant became a leading voice in ground transportation.
• How Women in Buses broke through the "old boys' club" to empower the industry.
• How The Driving Force created a 75-page roadmap to fix the driver shortage.
• Why company culture and communication are the true secrets to employee retention.
• How to access the ABA's newest workforce development guides for your business.

Connect with Erin on LinkedIn

ABA Driving Force

Video: Recruiting & Training Drivers

Pax Training is your  all in one solution designed to elevate your team's skills, boost passenger satisfaction, and keep your business ahead of the curve. Learn more at www.paxtraining.com/gtp

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Are you leaving millions of dollars on the table at the airport, or risking your entire company on an AI-written manual?

Hosts James Blain and Ken Lucci break down the highly anticipated GTO Research Report, which compiled perspectives from 236 operators across the United States.

The duo reviews the PDF report, separating the most profitable, fast-growing fleets from those struggling to survive. From navigating the CDL hiring shortage to understanding the "flywheel effect" of consistent driver training, this episode provides actionable benchmarks to elevate your operations. In this episode, you'll learn:

• How to evaluate your fleet's revenue and when to cull assets.
• How to turn rideshare and delivery drivers into a career pipeline.
• Why relying on AI-written chauffeur manuals is a massive liability.
• How stacking weekly safety training creates a profitable flywheel.
• The secret to capturing the $24 billion corporate airport market.

Download the report here.

Pax Training is your  all in one solution designed to elevate your team's skills, boost passenger satisfaction, and keep your business ahead of the curve. Learn more at www.paxtraining.com/gtp