Hacking NRR
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Hacking NRR
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About this listen
Net Retention Rate has quickly become the poster child for SaaS growth. Why? It's simple.
The cost of a dollar of new business is extremely expensive. An upsell dollar is typically 1/3 of that cost. That means if you achieve a high NRR, then you have a very cheap way to grow your company.
In this episode, we explore how big players achieve a high NRR, and what tactics you can use to influence the metric.
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