Cloud imaging promised speed and simplicity. Many health systems got longer rollouts, higher costs, and workflows that still feel tied to the data center. The issue isn’t the cloud. It’s how imaging platforms were designed to use it.

In this conversation, Brad Levin, General Manager, North America at Visage Imaging, explains why streaming-first architecture changes the equation. The discussion covers why hosted PACS struggle to scale, how six-to-nine-month go-lives can/should be the norm, and why enterprise imaging works better as a single platform rather than stitched-together modules.

Share your perspective on cloud imaging and the Netflix-approach in the comments.

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Learn more about Visage Imaging at https://www.visageimaging.com/

Find more great health IT content at https://www.healthcareittoday.com/

Healthcare still runs on fax. The real question is what happens after those documents arrive.

In this conversation, Roy Vincent, Vice President of Sales & Marketing at medQ, and Marianne Soucy, Solutions Engineer at Consensus Cloud Solutions, unpack why unstructured data remains so deeply embedded in healthcare and how it slows radiology workflows, intake processes, and patient care. They explore what changes when unstructured data (like faxes) becomes visible, readable, and routable inside clinical systems, and why speed has become a patient safety issue, not just an efficiency metric.

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Learn more about medQ at https://www.medq.com/

Learn more about Consensus Cloud Solutions at https://www.consensus.com/

Find more great health IT content at https://www.healthcareittoday.com/

Most leaders talk about AI. Far fewer put it to work inside their own walls. This conversation digs into what happens when a healthcare IT company decides to rebuild its operations, engineering cycle, and support model around AI instead of waiting on the sidelines.

In this interview, Richard Atkin, CEO of Greenway Health, explains why he returned to the role and why he believes the company needs to move faster on AI development. We cover Greenway’s internal deployment strategy, the creation of its new Agentic AI Factory with AWS, and how AI tools are reshaping release velocity and customer support. Atkin shares real examples from inside the organization, including how “Gale,” Greenway’s AI support agent, is already changing day-to-day work.

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Learn more about Greenway Health at https://www.greenwayhealth.com/

Find more great health IT content at https://www.healthcareittoday.com/

When a claim fails because of a missing field or outdated insurance detail, it is easy to blame the billing process, but it is incomplete or inconsistent information captured at registration that is often the root cause. This seemingly innocuous oversight may be the reason why AI adoption in revenue cycle management (RCM) has been slow.

In this conversation, Clarissa Riggins, Chief Product Officer at Experian Health, and Amy Trogdon, Vice President of Patient Access at Integris Health, break down why AI adoption in RCM depends on accurate front-end data and workflow fit.

They share what they learned rolling out Experian’s Patient Access Curator inside Epic and how real-time coverage validation is reshaping staff trust and efficiency. You will hear candid insights about workforce strain, error-prone processes, and why many AI projects stall before they start.

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Learn more about Experian Health at https://www.experian.com/health

Find more great health IT content at https://www.healthcareittoday.com/

[SPONSORED] AI scribes have quickly become part of the daily routine for many clinicians. The question now is whether that momentum keeps building or slows as attention shifts to other operational priorities.

In this interview, Dr. Michael Blackman, Chief Medical Officer at Greenway Health, talks about what he is seeing on the clinical front one year after launching their ambient scribe. He shares why he thinks this approach to documentation is here to stay and why he views it as the first step rather than the finished product. He also touches on unexpected moments from early use and what he believes is possible next.

Do you think the pace of AI innovation will slow down or speed up or stay the same in the year ahead? Share your thoughts below.

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Learn more about Greenway Health at https://www.greenwayhealth.com/

Find more great health IT content at https://www.healthcareittoday.com/

Sending data over the wire is just the start of health care data interoperability. Other critical tasks include identifying the right destination (in other words, a directory), identifying the patient and other security practices, and getting patient consent. In this video, we hear about these topics from two co-chairs of the HL7 FHIR at Scale Taskforce (FAST): Jason Teeple, Senior Director Enterprise Architecture and Interoperability Strategy, Evernorth and Duncan Weatherston, CEO at Smile Digital Health.

Learn more about EverNorth: https://www.evernorth.com/

Learn more about Smile Digital Health: https://www.smiledigitalhealth.com/

Learn more about HL7 FAST: https://confluence.hl7.org/spaces/FAST/overview

Healthcare IT Community: https://www.healthcareittoday.com/

If you’ve ever wondered why ambulatory EHRs feel stuck in time, you’re not alone. A lot of clinicians and IT leaders have been waiting for signs of real movement, and this conversation surfaces why the shift may finally be underway.

In this interview, Troy Wasilefsky, Chief Revenue Officer at Greenway Health, talks about the stagnant EHR market, the practical roles AI can play inside physician practices, and why owning both the clinical record and the automation layer matters. He shares direct feedback from customers, where AI helps most, and how the architecture of EHR systems is finally catching up to long-promised functionality.

Where do you see AI making the biggest near-term difference in ambulatory care? Drop your thoughts in the comments.

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Learn more about Greenway Health at https://www.greenwayhealth.com/

Find more great health IT content at https://www.healthcareittoday.com/

Will AI actually fix the problems in front of us, or will it fade out the way blockchain did in healthcare?

In this conversation, Tilak Mandadi, EVP Ventures and Chief Experience and Technology Officer at CVS Health, tackles that question head on. He lays out what it will take for AI to have real impact and why the next five years will determine whether healthcare changes for the better or breaks under its own weight. He also shares how CVS Health is using AI today to support pharmacists, reduce administrative burden, and improve access without crossing clinical or ethical lines.

How are you approaching AI inside your organization, and what guardrails matter most to you? Share your perspective in the comments.

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Learn more about CVS Health at https://www.cvshealth.com

Find more great health IT content at https://www.healthcareittoday.com/