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Hey Docs!

Hey Docs!

Written by: Jill Allen
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About this listen

Welcome to the Hey Docs! Podcast – your all-in-one resource for achieving orthodontic excellence at every stage of your practice journey.

Hosted by Jill Allen of Jill Allen & Associates, each episode offers practical tips, expert interviews, and inspiring stories that empower you to build, grow, and refine your practice—whether you’re just starting out, expanding your reach, or fine-tuning a well-established operation.

Join us as we sit down with forward-thinking entrepreneurs and industry experts who share their insights, experiences, and actionable strategies for driving success in your practice.

Tune in weekly. Episodes drop every Thursday!Copyright Jill Allen
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Episodes
  • Navigating Healthcare Real Estate: Insights from Colin Carr
    Jan 22 2026
    "You need options to have leverage."

    Connect With Our Sponsors
    GreyFinch - https://greyfinch.com/jillallen/
    A-Dec - https://www.a-dec.com/orthodontics
    SmileSuite - https://getsmilesuite.com/


    Summary

    In this episode of Hey Docs!, Jill Allen welcomes back Colin Carr, a seasoned expert in healthcare real estate. Colin shares his journey from a generalist in commercial real estate to specializing in healthcare, driven by the realization that many doctors lack proper representation in real estate transactions. He discusses the evolution of his company, which now operates nationally, representing thousands of healthcare providers. The conversation delves into the current state of the commercial real estate market, highlighting the competitive landscape, especially in healthcare, and the importance of understanding lease agreements and ownership options for healthcare professionals. The episode concludes with practical advice for healthcare professionals considering their real estate options, underscoring the need for expert guidance in a complex and evolving market.


    Connect With Our Guest

    CARR - https://carr.us/


    Takeaways
    • You can always refinance.
    • You have to play the hand you're dealt.
    • The number one mistake is trying to do it yourself.
    • You need options to have leverage.
    • 90% of the time, the lease rate is higher than the landlord would charge a new tenant.
    • You can't time the market perfectly.
    • The landlord's motivation changes if they know you're willing to move.
    • You should always submit the offer, not vice versa.
    • Most doctors are off by several months on their lease expiration dates.
    • You need to start your lease renewal process at least 12 months in advance.

    Chapters

    00:00 Introduction to Colin and CARR
    06:53 The Current Commercial Real Estate Market
    12:18 Leasing vs. Owning: Making the Right Choice
    23:49 Common Mistakes in Lease Negotiations
    26:23 The Pitfalls of DIY Negotiations
    27:50 Leveraging Options for Better Lease Terms
    29:17 Common Mistakes in Lease Renewals
    30:43 The Value of a Commercial Broker
    37:49 Timing and Strategy for Lease Renewals
    40:26 Negotiating with Landlords: Key Insights
    44:22 Final Tips and Contact Information

    Episode Credits:

    Hosted by Jill Allen
    Produced by Jordann Killion
    Audio Engineering by Garrett Lucero

    Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?

    Reach out to me- www.practiceresults.com.

    If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.

    New episodes drop every Thursday!
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    51 mins
  • Transforming Referral Management with Bright Referral
    Jan 15 2026
    "40% of doctor-to-doctor referrals just disappear."

    Connect With Our Sponsors
    GreyFinch - https://greyfinch.com/jillallen/
    A-Dec - https://www.a-dec.com/orthodontics
    SmileSuite - https://getsmilesuite.com/


    Summary

    In this conversation, Jill interviews Liz Sudit, co-founder of Bright Referral, about the challenges and solutions in referral management within orthodontics. Liz shares her journey in co-founding the company, emphasizing the importance of building relationships with referring doctors and leveraging technology to streamline the referral process. The discussion covers the significance of understanding the referral process, the role of data in improving referral management, and innovative marketing strategies to enhance patient referrals. Liz also addresses how Bright Referral can benefit both startup and established practices, highlighting the need for tailored solutions and the value of fostering trust in professional relationships.


    Connect With Our Guest

    Bright Referral - https://www.brightreferral.co/


    Takeaways
    • Bright Referral was founded to solve real problems in orthodontic practices.
    • Referral management is a critical aspect of orthodontic marketing strategies.
    • Building relationships with referring doctors is essential for successful referrals.
    • Technology can significantly improve the referral process and patient experience.
    • Understanding the referral process helps practices identify areas for improvement.
    • Tailoring solutions to fit different practice needs is crucial for success.
    • Data-driven insights can enhance referral management and marketing strategies.
    • Innovative marketing approaches can help practices tap into new referral sources.
    • Startups can benefit from implementing Bright Referral early in their practice.
    • Trust and relationship-building are key components in the referral process.
    Chapters

    00:00 Introduction to Liz and Bright Referral
    03:38 Challenges in Referral Management
    07:28 Digitizing the Referral Process
    10:32 Building Relationships for Business Growth
    22:37 Addressing Patient Follow-Up Challenges
    24:22 Expanding Referral Sources Beyond Doctors
    25:06 Tracking and Managing Referrals Digitally
    29:51 Using Data to Improve Referral Processes
    36:14 Adapting Bright Referral for Different Practice Stages
    38:58 Contact Info and Closing Thoughts

    Episode Credits:

    Hosted by Jill Allen
    Produced by Jordann Killion
    Audio Engineering by Garrett Lucero

    Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?

    Reach out to me- www.practiceresults.com.

    If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.

    New episodes drop every Thursday!
    Show More Show Less
    41 mins
  • Designing Your Ortho Space: Architectural Insights from Felipe Lopez
    Jan 8 2026
    "You can't change a design flaw easily."

    Connect With Our Sponsors
    GreyFinch - https://greyfinch.com/jillallen/
    A-Dec - https://www.a-dec.com/orthodontics
    SmileSuite - https://getsmilesuite.com/


    Summary

    In this conversation, Jill sits down with Felipe Lopez from JoeArchitect to discuss the intricacies of designing dental and orthodontic practices, emphasizing the importance of functional design, the differences between architects and designers, and the value of full-service architecture. They explore the role of MEP (mechanical, electrical, plumbing) in the design process, the necessity of detailed drawings, and the concept of value engineering to manage costs. The discussion also provides insights for doctors on how to choose the right design services and the importance of investing in a well-thought-out design for long-term success.


    Connect With Our Guest

    JoeArchitect - https://joearchitect.com/


    Takeaways
    • Designing an orthodontic office requires a focus on functionality first.
    • The difference between architects and designers is significant in service levels.
    • Full-service architecture provides comprehensive support throughout the process.
    • MEP engineering is crucial for a successful design and construction.
    • Detailed drawings are essential to avoid costly surprises during construction.
    • Value engineering can help reduce costs without compromising design integrity.
    • Doctors should be proactive in understanding their design services.
    • Investing in quality design is critical for long-term practice success.
    • Communication between all parties is key to a smooth construction process.
    • Reaching out early in the design process can save time and money.

    Chapters

    00:00 Introduction to Felipe and JoeArchitect
    04:02 The Importance of Functional Design
    08:14 Understanding Full Services vs. Limited Packages
    14:07 The Role of MEP in Architectural Projects
    23:51 The Importance of Detailed Drawings
    29:16 Challenges in Construction Detailing
    30:33 Visualizing Complete Drawings
    33:56 Bidding and Value Engineering
    41:18 Advice for Doctors on Design Services
    48:38 Contact Information and Final Thoughts

    Episode Credits:

    Hosted by Jill Allen
    Produced by Jordann Killion
    Audio Engineering by Garrett Lucero

    Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?

    Reach out to me- www.practiceresults.com.

    If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.

    New episodes drop every Thursday!
    Show More Show Less
    53 mins
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