Hospitality Next: Richard Valtr - The Hotel Runs Itself (Now What?)
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Hospitality Next: Richard Valtr - The Hotel Runs Itself (Now What?)
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In this episode of Hospitality Next, Sal sits down with Richard Valtr, Founder of Mews, for a forward-looking conversation on how AI is set to reshape the foundation of hospitality. From rethinking the traditional PMS to exploring a future where hotels operate on intelligent, real-time systems, Richard shares bold perspectives on automation, data, and the evolving role of human service.
The discussion dives into what AI should own, what must remain human, and how operators can prepare for a world where technology doesn’t just support decisions, it makes them. If you’re thinking about the next era of hotel operations, this is a must-listen.
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