Robb Munson, a seasoned healthcare exec, joins Frederik Mueller (CEO, Third Way Health) to share his journey from Kaiser customer service to leading major organizations. They dive into scaling ops, team leadership, and lessons from Robb’s bestseller Moving Forward on perseverance and growth.

TIMESTAMPS:

(00:00) Preview

(00:53) Introduction to Healthcare Ops Wave

(01:34) Meet Robb Munson: A Journey in Healthcare

(02:12) Career Path & Milestones

(05:22) Scaling Organizations: From Startups to Giants

(08:52) Developing Leaders and Effective Communication

(22:44) Personal Stories and Employee Engagement

(28:34) Final Thoughts

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🎙️ About Healthcare Ops Wave: Hosted by Third Way Health’s CEO, Frederik Mueller, Healthcare Ops Wave (HOW) explores the people powering healthcare operations. Gain insights from top operators on growing businesses, optimizing workflows, scaling practices, and delivering care to millions of patients. Subscribe for more!

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Interested in meeting the team? Email us at contact@thirdway.health