How to Receive Feedback Without Getting Defensive | #77
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About this listen
How to receive feedback without getting defensive, spiraling, or shutting down — especially as a leader. If you want a strong feedback culture, better workplace communication, and emotionally intelligent leadership, this episode is for you.
In this episode, I cover:
• Why receiving feedback is harder than giving it
• How to ask your team for feedback
• The identity trigger, truth trigger, and relationship trigger
• How to respond instead of react
• How to build a healthy feedback culture at work
• Practical leadership communication tools
If you're a people manager, team leader, or executive who wants confident leadership and better conversations at work, this will help you build the muscle of receiving feedback with curiosity instead of defensiveness.
Book referenced: Thanks for the Feedback by Sheila Heen & Douglas Stone.
Apply for the Better Conversations Accelerator → https://www.heykaralist.com/BCA
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