Human Connection Is the Product: Why This HR Leader Won’t Let AI Touch the Core
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Human Connection Is the Product: Why This HR Leader Won’t Let AI Touch the Core
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About this listen
In this episode of the Future Proof HR podcast, Thomas Kunjappu sits down with Amaan Hussain, Director of HR at The Acquisition Group, to explore how HR leaders can adopt AI without sacrificing the human connection that defines their organization. With over a decade of experience leading HR strategy in high-growth, direct-to-consumer environments, Amaan shares how his team balances efficiency, empathy, and scale in a world increasingly shaped by technology.
Amaan explains why his organization is intentionally cautious about where AI shows up and where it does not. He outlines a clear guardrail that guides every technology decision: AI can improve speed, consistency, and insight, but it should never replace the core human relationships that drive performance, trust, and differentiation. From recruiting and coaching to sales enablement, he shares how a hybrid model allows AI to augment work without eroding what makes the business successful.
The conversation also explores recruiting and managing Gen...