IRS Appeals Launches Post Appeals Mediation (PAM) Pilot
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IRS Appeals Launches Post Appeals Mediation (PAM) Pilot
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About this listen
IRS Appeals Launches Post Appeals Mediation (PAM) Pilot
- The IRS Independent Office of Appeals launched a two-year pilot to make PAM more attractive to taxpayers.
- Under the pilot, mediation cases are reassigned to an Appeals team not connected to the original case to provide a fresh, expedited look; other PAM features remain unchanged.
- PAM occurs after an unsuccessful Appeals process and typically lasts one day, with a neutral Appeals mediator; taxpayers may add a co-mediator at their expense.
- Goal: enhance ADR offerings, improve taxpayer experience, and encourage faster, mutually acceptable resolutions before potential litigation.
- Appeals also promotes broader use of its five ADR programs: Fast Track Settlement, Fast Track Mediation—Collection, PAM, Rapid Appeals Process, and Early Referral.
- Contact for questions: ap.adr.programs@irs.gov.
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