In this conversation, Dr. Melissa Robinson-Winemiller discusses the importance of empathy in leadership and its impact on business success. She shares her journey from being a professional musician to becoming an expert in empathetic leadership, emphasizing that empathy is a skill that can be learned and applied in various contexts, especially in the workplace. The discussion covers different types of empathy, the relationship between empathy and intuition, and how empathetic communication can enhance productivity and profitability in organizations. Dr. Melissa also highlights the significance of self-empathy and effective communication in fostering a positive workplace culture.

Takeaways

• Empathy can be learned and is essential for leadership.
• There are different types of empathy, including emotional and cognitive empathy.
• Self-empathy is crucial for understanding others.
• Empathy and judgment cannot coexist.
• Empathy can drive business success and employee retention.
• Effective communication is key to reducing workplace inefficiencies.
• Empathy allows for humane decision-making in business.
• A small shift in empathy can create significant change.
• Understanding others' perspectives enhances communication.
• Leaders must model empathetic behavior for their teams.

Today's guest, Dr. Melissa Robinson-Winemiller, can be found online at:

Website: https://eqviaempathy.com/

LinkedIn: https://www.linkedin.com/in/dr-melissa-a-robinson-winemiller-author-speaker-trainer

Facebook: https://www.facebook.com/eqviaempathy/

YouTube: https://www.youtube.com/@TheEmpathicLeader

Amazon Author: https://www.amazon.com/stores/Melissa-Robinson-Winemiller/author/B0F9BBWQ4F

Your host, Angel Howard, can be found online at:

Website: https://angelhoward.co/

LinkedIn: https://www.linkedin.com/in/howard-angel/

YouTube: https://www.youtube.com/@angelhowardissuescoach

Instagram: https://www.instagram.com/angelhowardofficial/

Get Angel's book: https://amzn.to/4o4UcEi

Keywords

empathy, leadership, communication, business, emotional intelligence, self-empathy, productivity, workplace culture, employee retention, interpersonal skills