How AI Can Eliminate the “Chaos Tax” in Enterprise Software | Karthik Viswanathan (TalAiro)

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How AI Can Eliminate the “Chaos Tax” in Enterprise Software | Karthik Viswanathan (TalAiro)

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In this episode, we’re joined by Karthik Viswanathan. Formerly a product leader at AT&T, Macy’s, and Optum, he’s now the founder of TalAiro, an HR tech startup that is rethinking the operating system for recruiting. Karthik argues that the hidden failure of the modern tech stack is forcing the user to serve as a “manual integration layer. He explains how the push to "unbundle" features results in a “Chaos Tax”— consuming 40-60% of the workday with fighting disconnected tools rather than doing their jobs. Beyond that, Karthik also discusses: How AI can make work more human: Why the true value isn't in replacing jobs, but automating the "devil's cut" of administrative work. The journey from enterprise leader to founder: What building TalAiro from scratch taught Karthik about prioritization after years of leading enterprise product orgs, such as focusing on the 20% of workflows that drive 80% of the value Links LinkedIn: https://www.linkedin.com/in/karthikvish/ TalAiro: https://www.talairo.ai/ Chapters 00:00: Introduction 00:54: Karthik's product background 02:58: The "chaos tax" and how tool sprawl negatively impacts product efficiency 04:25: Challenges in HR tech 09:26: Working backwards from customer problems to build your digital solution 11:53: How TalAiro differentiates itself as an HR tool 15:03: The role of AI in enhancing human potential 20:59: Karthik's transition from enterprise to startup leader 27:14: Conclusion Follow LaunchPod on YouTube We have a new YouTube page (https://www.youtube.com/@LaunchPodPodcast)! Watch full episodes of our interviews with PM leaders and subscribe! What does LogRocket do? LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com (https://logrocket.com/signup/?pdr). Special Guest: Karthik Viswanathan.

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