06 - Deficiency Statements
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06 - Deficiency Statements
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Description: Deficiency statements are the heart of every inspection report—they're what clients focus on most and what carries the greatest professional risk. This comprehensive episode breaks down the essential elements of effective deficiency statements: how to accurately identify and describe deficiencies, explain their implications in terms clients understand, recommend appropriate actions (repair/replace, evaluate, or monitor), and suggest the right type of contractor for the job. Learn how to strike the right balance between being informative and not unduly alarming, when to recommend an engineer versus a contractor, and how proper deficiency statements serve clients while protecting inspectors from liability. Master this critical skill to elevate your reports and your professional reputation.
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