Making the Call When There’s No Perfect Answer
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Making the Call When There’s No Perfect Answer
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About this listen
In this episode, we talk about the kind of decisions that don’t feel good no matter what you choose.
From recommending expensive repairs customers don’t want to hear… to knowing that waiting could make things worse… to understanding that sometimes even doing everything right doesn’t guarantee the outcome — this is the pressure side of being a technician and business owner.
We talk about:
Why acting can feel risky
Why waiting can be worse
The stress technicians carry that customers never see
Maintenance vs reaction
And what happens when funding, fear, and reality collide
At the end of the day, we’re not just fixing cars.
We’re helping people make decisions with incomplete information.
And sometimes, you just have to choose to eat the green vegetables.