Jarah Snyder is the owner of Jay's Complete Pool Service in Southern California's Inland Empire. After moving from Oklahoma with nothing lined up, Jarah bought 56 accounts from his first employer and has grown the business to around 285 pools with five technicians in just over three years.In this episode, Jarah shares his unconventional path into the pool industry, his approach to hiring people without pool experience, and his philosophy on building relationships with suppliers and customers.Timestamps:0:00 Introduction & Sponsor1:06 How Jarah Got Started2:26 Origin Story: Oklahoma to California6:12 Buying a Route from Your Employer7:11 Biggest Regrets Starting Out8:31 Hiring the First Technician10:29 Recruiting Strategies: Always Be Looking14:09 Pool Brief Ad14:54 What to Look for When Hiring17:44 Training New Technicians20:26 Learning Curve for Repairs22:08 Biggest Challenges Learning Repairs23:31 Building Your Network25:55 Relationship with Your Supplier31:36 Day in the Life: Summer vs Winter36:28 Advice for Pool TechsJay's Complete Pool Service: https://jayspools.comPowered by PoolDial - AI-powered pool service softwarehttps://pooldial.comPool Brief - Twice weekly pool industry newshttps://poolbrief.com

Brian Wright is the owner of Arizona Mirage (https://arizonamirage.com), a 650-pool service company in the Phoenix area. He also runs Aquamosis (https://aquamosisaz.com), a reverse osmosis water purification service for pools. Brian started in the pool industry in 2004 after transitioning from commercial diving and underwater welding. He and his wife have built the business together over 22 years. Subscribe to the https://www.poolbrief.com for weekly pool industry news. Learn more about https://www.pooldial.com.