In this episode of 2 Cyber Chicks, we sit down with Karla Reffold, Chief Insights Officer at Surefire Cyber, to unpack what threat intelligence really looks like when it matters most.

Karla operates at the intersection of threat intelligence, incident response, and cyber product strategy, helping organizations cut through noise and uncertainty during high-pressure security incidents. From guiding executive decision-making in real time to building tools that actually support responders, she’s spent her career turning complex data into clear, actionable insight.

We dive into what separates intelligence that drives action from intelligence that just looks good on a slide, how leaders make confident decisions under pressure, and why so many organizations misunderstand incident response until they’re living through it.

This is a candid, practical, and insight-packed conversation about:
- What “useful” threat intelligence really looks like in practice
- The information leaders actually need during active incidents
- Why data alone doesn’t lead to better decisions—and what does
- Where cyber products fall short for real-world responders
- How teams can move from intelligence to action when time is limited

If you’ve ever wondered why some organizations stay calm and decisive during crises while others struggle, this episode offers a behind-the-scenes look at what makes the difference.

Learn more about Karla:
LinkedIn: https://www.linkedin.com/in/karlareffold
LinkedIn Course: https://www.linkedin.com/learning/learning-threat-intelligence/defending-your-network

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Connect with 2 Cyber Chicks:

LinkedIn: 2 Cyber Chicks Podcast
Email us: 2CyberChicks@gmail.com

Jax Scott, Founder, @OutpostGray
- Jax on LinkedIn: https://linkedin.com/in/iamjax
- YouTube: Outpost Gray
- Twitter/X: @outpostgray
- Website: iamjax.me

Erika McDuffie, Managing Principal, Coalfire Systems
- Erika on LinkedIn: https://www.linkedin.com/in/erika-mcduffie-767394bb

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