Support Coordination can be confusing — especially when plans list different “levels” of support.

In this episode, we explain what Support Coordination is, how Support Coordinators assist NDIS participants, and the key differences between Support Connection, Support Coordination, and Specialist Support Coordination. A practical, plain-language overview for participants, families, and anyone working in the NDIS.

The Critical Mind is an evidence-based podcast examining psychology, disability, and human behaviour beyond the headlines.

Each episode breaks down psychological research as it was actually conducted. We explore what the evidence truly shows, where uncertainty remains, and how research is often misinterpreted in public debate.

The podcast also examines disability and mental health policy, including the NDIS, through a critical lens—focusing on data, ethics, and real-world impact rather than rhetoric.