If you want to measure the impact of your learning programs, start with reaction surveys.

They're the most valuable learning metric you can collect for any course — no matter the subject, length, or audience. Best of all, they’re quick and easy to gather.

We talk about:

1. Why reaction surveys are critical for learning evaluation
2. How they fit into measuring training impact
3. Tips to start collecting them today

Whether you’re in L&D, eLearning, instructional design, or training management, this is the simplest and most effective way to begin tracking your learning outcomes.

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About the Hosts and Guests

Andrew Bloye is the Managing Director of ClearXP

David N. Johnson is the Chief Technology Officer of ClearXP

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Brought to you by

ClearXP: Measure learning impact

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Topics

(00:00) Introduction to reaction surveys and why they're so important

(01:04) When should you capture reaction surveys

(03:15) Different ways to collect learner feedback

(05:07) What are the right questions to ask?

(06:59) Should rating scales include a neutral option?

(09:13) The best timing for collecting feedback

(10:34) How to analyse feedback results and why averages can be misleading

(14:08) Tying survey results back to business impact

(16:00) Summary and outro

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References

The easiest and most effective way to start measuring learning impact

We get in the weeds with Chris Daniel, Senior LMS Strategist at Eastern Kentucky University. Chris co-founded EKU's instructional design master's program and is field faculty for the University of Kentucky.

We talk about:

1. Cognitive Load Theory and the importance of learning efficiency
2. Using NASA's Task Load Index to measure learning efficiency
3. Starting with Catherine Sleezer's Needs Assessment prior to building training
4. Tips for engaging learners to drive learning completions
5. What AI can do now and where it could help in the future

You can reach Chris at chris.daniel@eku.edu or chris.daniel@gmail.com

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Brought to you by

ClearXP: Start measuring your learning impact

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Topics

(00:00) Introduction to Chris Daniel

(00:58) How to measure learning efficiency using Cognitive Load Theory

(03:15) Are narrative simulations more effective than text and image?

(07:57) Why learning efficiency matters

(10:45) Practical advice for measuring learning efficiency

(13:20) Can Kirkpatrick Level 1 be used to evaluate effectiveness?

(18:45) The role of Instructional Designers and challenges they face

(21:30) Sleezer's Needs Analysis explained

(25:40) How do we actually get people to do the training?

(29:05) How AI is speeding up University faculty

(32:04) Chris' vision for the future of AI agents

(37:15) Kentucky vs Australia

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References

Learning From Media: Arguments, Analysis, and Evidence | Richard E. Clark

Cognitive Load Measurement as a Means to Advance Cognitive Load Theory | Fred Paas

A Practical Guide to Needs Assessment | Catherine M. Sleezer, Darlene F. Russ-Eft, Kavita Gupta

Map It: The hands-on guide to strategic training design | Cathy Moore

Instructional Illusions | Paul A. Kirschner

Andrew Yang's Freedom Dividend Tax

Go inside Fulton Hogan’s massive upskilling wave as Learning & Capability Manager Luke Rogers shares how his team is training 11,000+ employees across New Zealand and Australia for a multi-year ERP rollout.

You’ll see the blended learning playbook (targeted e-learning + hands-on workshops + live sandboxes), how Oracle Guided Learning powers “learning in the flow of work,” and the metrics that matter—attendance, pre/post confidence lifts, speed-to-competence, and support-desk deflection. We also unpack change management in a decentralized workforce and lessons learned (what worked, what didn’t—looking at you, misaligned gamification).

Perfect for L&D leaders, change managers, ERP project teams, and operations leaders in construction & infrastructure.

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About the Hosts and Guests

Luke Rogers is the Learning & Capability Manager for Fulton Hogan

Andrew Bloye is the Managing Director of ClearXP

David N. Johnson is the Chief Technology Officer of ClearXP

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In this Episode

(0:00) Introduction & Meet the Guests, and about Fulton Hogan's ERP roll-out

(4:50) The L&D approach to systems training at Fulton Hogan

(8:45) How success is measured for ERP systems training

(12:30) (Just some run-of-the-mill LMS bashing)

(13:49) Gamification for knowledge assessments: did it work?

(18:30) Retention and analytics for executives

(21:10) How frontline training is delivered at Fulton Hogan

(26:50) How the ERP pilot influenced the full roll-out

(30:18) Measuring job performance against provided learning

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Referenced

Impact Champions podcast on Gamification (literally the episode before this one)

Oracle Guided Learning (OGL)