Nordic Chief Medical Officer Craig Joseph, MD, talks with Melissa Welch, MD, chief medical officer at Sprinter Health. They discuss Melissa’s professional journey, Sprinter Health’s mission and its use of technology and data-driven care. They also discuss the importance of leadership and team building, and how shared accountability, listening, and valuing diverse perspectives drives innovation and program success.

Show Notes:

[00:00] Intros

[00:06] Melissa’s early influences and career

[06:21] Starting her role at Sprinter Health

[08:14] Sprinter Health’s mission and care

[12:05] Who are the “Sprinters”

[15:18] The importance of support and training

[18:02] Personalized, data-informed care

[22:02] Closing the care loop

[25:18] Leading through empowerment

[28:00] Melissa’s favorite well-designed thing

[32:07] Outros

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Nordic Chief Medical Officer Craig Joseph, MD, talks with Mark Mabus, MD, chief medical informatics officer and vice president of EHR at Parkview Health. They discuss Mark’s healthcare journey, EHR documentation and efficiency with the use of AI, and the challenges of "note bloat" within patient records. They also discuss a project that improved vaccine reminders in the EHR, which resulted in boosted immunization rates and enhanced provider efficiency. To hear and learn more from Mark, check out his work at http://www.youtube.com/@doctrmk and https://on.soundcloud.com/v6xqNQCraD8MpbfTA

Show Notes:

[00:00] Intros

[02:00] From pharmacist to physician

[06:30] Clinical informatics and technology in medicine

[09:00] The role of technology in healthcare

[12:04] Reducing “note bloat” in EHRs

[18:28] Hesitancy to change in EHR workflows

[19:27] Collaboration with coding teams

[21:21] Integrating AI

[28:00] Vaccine reminder improvements

[33:31] Mark’s favorite well-designed thing

[36:57] Outros

For a full transcript, click here

Nordic Chief Medical Officer Craig Joseph, MD, talks with Spencer Dorn, MD, Vice Chair and Professor of Medicine at UNC. They discuss Spencer’s career path, changes in medical note writing, and the value of slowing down to create better decision-making and deeper patient connections. They also talk about AI, its growing involvement in medicine and how AI could present opportunities to rethink and innovate in clinical documentation and workflow.

Show Notes:

[00:00] Intros

[00:55] Spencer’s background

[02:44] Technology’s role in healthcare

[07:04] Benefits and challenges of electronic health records

[10:04] Importance of concise notes

[16:12] Thinking fast and slow

[19:22] Balancing efficiency with creating space in healthcare systems

[22:04] AI in medicine

[29:12] How AI could change clinical documentation

[33:17] Spencer’s favorite well-designed thing

[35:02] Outros

For a full transcript, click here