Keeping Customers Engaged in 2021
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Keeping Customers Engaged in 2021
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About this listen
This month, Cassie Dodd, Director of Marketing, is joined by Erin Bassi, Director of Customer Success, Ashna Patel, Manager of Customer Success, and Brianna Burgess, Customer Success Team Lead at Ascent Cloud to discuss keeping your customers engaged in 2021.
Join as they candidly discuss their experiences throughout last year, and how being empathetic and human is the key to staying relevant. They'll go over:
- Having the courage to embrace conflict, and why it's important
- Being empathetic and human first
- Staying relevant by providing value
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