Some of the businesses losing their best people have strong brands, impressive offices, and genuinely meaningful work — so why are people still leaving?

In this Season 1 opener of Leader Scout, Tom Millington breaks down why good people don’t usually leave suddenly, but disengage first and how leadership blind spots, unclear expectations, and missing growth conversations quietly drive turnover in well-intentioned organisations.

This episode covers:

• Why productivity and retention problems are rarely solved by technology alone

• The leadership gaps most businesses underestimate

• Why clarity beats perks every time

• How disengagement starts long before resignation

• A simple question leaders can ask to surface issues early

This episode marks the start of Season 1 of Leader Scout, focused on the foundations of leadership, hiring, productivity, and retention in modern workplaces.

In this episode, Tom unpacks a deceptively simple hiring red flag: “I’m just looking for a good culture.”

It sounds harmless but it’s often a sign of vague expectations, misalignment, or reactive career moves. Tom walks through how to dig deeper in interviews, what questions to ask, and why defining culture on both sides is critical to building long-term fit.

If you’re tired of vague answers and costly mis-hires, this one’s for you.

In this episode of Leader Scout, Tom dives into one of the industry’s biggest unspoken truths: leadership roles are becoming less desirable and it’s costing teams big.

From promoting great operators without any training, to offering more pressure with barely any support, leadership in construction is often set up to fail.

Tom unpacks:

• Why skilled workers are opting out of leadership

• The hidden cost of poor leadership systems

• What good leadership should actually look like in 2025

This one’s a must-listen for anyone wondering why their best people aren’t stepping up and what to do about it.