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MSP Survivalist

MSP Survivalist

Written by: MSP Technology Team
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Real talk with Managed Service Provider experts helping you to survive cybersecurity threats, grow new business and overcome modern challenges.Copyright 2023 All rights reserved.
Episodes
  • 5 - Selling Managed Services (Special Guest: Brian Gillette from Feel Good MSP)
    Sep 7 2022

    In this episode we explore the sales aspect of Managed Services, including Managed Backup Services. As MSPs grow they often face challenges in communicating the kind of benefits that customers will experience with their services. Lead generation is important for every Managed Service Provider, but prospects only result in new revenues when a winning sales process is put into practice.

    Today we're joined by a SPECIAL GUEST: Brian Gillette, a former VP of Sales for an MSP, an MSP Consultant, and Founder of Feel Good MSP.

    Highlights:

    • MSP Industry Outlook
    • Identifying Customers
    • Marketing Mistakes
    • Leads Aren't Enough
    • FUD (Fear, Uncertainty, Doubt)
    • Introducing Pricing

    Once again thanks to Brian Gillette at Feel Good MSP for joining us today and discussing strategy and practical knowledge to help grow Managed Service Providers grow and succeed. To learn more about software for offering Managed Backup Services visit NovaBACKUP. As always, you can listen to all of our episodes at https://www.mspsurvivalist.com/ or find us wherever you enjoy PodCasts.

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    39 mins
  • 4 - Dental MSPs: Challenges, customer vetting, and more - with special guest! (Part 2 of 2)
    Jan 13 2022

    PART 2 of our special Dental MSPs episode! We continue to examine the types of customers and environments that Dental MSPs face daily. We're joined by a SPECIAL GUEST: Bill Dungey, Co-Owner of CTS IT, based in Ontario, Canada.

    Highlights:

    • Ransomware
    • Cyber Insurance
    • Security Tools
    • Educational Resources

    Make sure to subscribe and catch an entirely new MSP topic on our next episode. https://www.mspsurvivalist.com/

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    28 mins
  • 3 - Dental MSPs: Challenges, customer vetting, and more - with special guest! (Part 1 of 2)
    Jan 4 2022

    In this episode we discuss a specific MSP niche - Dental MSPs! Managed Service Providers that serve the dental field face a unique set of challenges, dealing with highly sensitive data and regulatory compliance. We're joined by a SPECIAL GUEST: Bill Dungey, Co-Owner of CTS IT, based in Ontario, Canada.

    Highlights:

    • Birth of an MSP
    • Industry Changes
    • Triggers For Change
    • MSP Tools
    • Backup
    • MSP Agreements
    • Red Flags

    We're just getting started here in Part-1. Make sure to subscribe and catch the second half where we get deeper into strategies for working with Dental clients. https://www.mspsurvivalist.com/

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    25 mins
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