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Make Your Mark Podcast

Make Your Mark Podcast

Written by: Alphanumeric
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About this listen

Are CSAT scores hurting your bottom line? Is compliance becoming more of an obstacle? Is your customer engagement inefficient? Then you’ve come to the right place. Dive in with Alphanumeric to discover how organizations can Make Their Mark on the ever-evolving healthcare ecosystem. Hear from subject-matter experts, listen in on real stories, and get advice from a spectrum of voices across the patient care experience. The Make Your Mark podcast explores the greatest challenges in the patient and provider journey and the digital transformation innovations that are paving the way for better human interactions.© 2024 Make Your Mark Podcast Biological Sciences Science
Episodes
  • Episode 7 | Patient Engagement vs the Patient Journey
    Dec 13 2022

    In this episode, we focus on two very different but very much connected subjects, patient engagement and the patient journey. We will define each of these areas and bring some clarity to the challenges that patients and their caregivers face every day. Join me now as I talk with both Jared Pack and Jay Baucom for the first part of this three-part episode that will dig into the complexities of patient care. 

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    25 mins
  • Episode 6 | External Expert Engagement - Making the Right Connections
    Dec 6 2022

    Tune in for Episode 6 of the Make Your Mark podcast to hear from Senior Director Frank Green on why it's essential to have a reliable external expert engagement process and how its implementation can lead you down the path of success.

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    11 mins
  • Episode 05 | Conversational AI & its Impact on Patient Care
    Nov 15 2022

    In our 5th episode of the Make Your Mark podcast, Charlie Guerini, Senior Director, Global Operations & Head of Innovation at Alphanumeric discusses the future of conversational AI and how it will impact patient care. He also shares how our company is working to bring patient care forward through innovative technologies. 
    This episode is a must-listen for anyone interested in the future of healthcare!


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    31 mins
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