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Making the Museum

Making the Museum

Written by: Jonathan Alger
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 A podcast on exhibition planning and design for museum leaders, exhibition teams, and visitor experience professionals.@2025 Jonathan Alger Art Economics Management Management & Leadership
Episodes
  • “Serious Fun” at First Americans Museum, with Shoshana Wasserman, Kimberly Rodriguez, and Bill Smith

    “Serious Fun” at First Americans Museum, with Shoshana Wasserman, Kimberly Rodriguez, and Bill Smith
    Feb 3 2026
    How do you design for all ages at the same time?What is “serious fun”? Does nature ever go out of style? How do you create content for both Native and non-Native audiences? What do education staff do when a gallery has no text panels? What are “Native sensibilities”? Why is Blue Deer blue?Shoshana Wasserman (Deputy Director) and Kimberly Rodriguez (New Media Specialist) from First Americans Museum, and Bill Smith (Principal, Storyline Studio) discuss “Serious Fun at the First Americans Museum” with MtM host Jonathan Alger (Managing Partner, C&G Partners | The Exhibition and Experience Design Studio).Along the way: a 12-foot hawk, rotary phones, and Grandma Turtle’s Choctaw collar.Talking Points:1. What is FAM?2. What is the "FAMily Discovery Center" project? 3. Native Sensibilities Taking Center Stage4. Native and Human Values: Community, Respect, Resilience, and Stewardship5. We are all connected.6. The project is still growing.How to Listen:Listen on Apple Podcasts:https://podcasts.apple.com/us/podcast/making-the-museum/id1674901311 Listen on Spotify:https://open.spotify.com/show/6oP4QJR7yxv7Rs7VqIpI1G Listen at Making the Museum, the Website:https://www.makingthemuseum.com/podcast Links to Every Podcast Service, via Transistor:https://makingthemuseum.transistor.fm/ Guest Bios:Shoshana Wasserman (Muscogee Creek/Thlopthlocco Tribal Town citizen) began with a vision to weave culture, education, and community into meaningful spaces. For over 20 years, she helped bring First Americans Museum to life. A founding team member and Deputy Director, she oversees operations, guest services, and the store supporting Native artists. As co-curator of the FAMily Discovery Center, she champions immersive storytelling, tribal collaboration, and joyful design—all anchored in her belief We Are All Connected.For 18 years, Kimberly Rodriguez (Muscogee/Oglala Sioux) has been part of the FAM journey—from name changes to documenting the site “from the ground to the mound.” A co-curator of two exhibitions and a proud member of the powerhouse Communications team, she blends professionalism with a Looney Tunes sense of humor. With deep pride in promoting the stories of 39 tribes in Oklahoma today, Kimberly brings heart, wit, and collaboration to everything she does—because like water, humor is life.Bill Smith, Principal of Storyline Studio, brings over 40 years of experience as one of the nation’s leading exhibition designers. Formerly partner and design director at West Office Exhibition Design, he led award-winning projects for history, science, and cultural institutions. In 2003, he founded Storyline Studio to further his creative vision. His work has earned accolades from the Industrial Designers Society of America, AAM’s CurCom, and the Society for Environmental Graphic Design.About Making the Museum:Making the Museum is a newsletter and podcast on exhibitions, written and hosted by Jonathan Alger. MtM is a project of C&G Partners | The Exhibition and Experience Design Studio.Learn more about the creative work of C&G Partners:https://www.cgpartnersllc.com/ Links for This Episode:Shoshana Waserman: shoshanaw@famok.orgKimberly Rodriguez: communications@famok.org Bill Smith: bill@storylinestudio.com First Americans Museum:https://famok.org/ FAMily Discovery Center:https://familydiscoverycenter.org/ Storyline Studio:https://www.storylinestudio.com/ Links for Making the Museum, the Podcast:Contact Making the Museum:https://www.makingthemuseum.com/contact Host Jonathan Alger, Managing Partner of C&G Partners, on LinkedIn:https://www.linkedin.com/in/jonathanalger Email Jonathan Alger:alger@cgpartnersllc.com C&G Partners | The Exhibition and Experience Design Studio:https://www.cgpartnersllc.com/ Making the Museum, the Newsletter:Like the show? You might enjoy the newsletter. Making the Museum is also a free weekly email about exhibitions for museum leaders and teams. (And newsletter subscribers are the first to hear about new episodes of this podcast.)Join hundreds of your peers with a one-minute read, three times a week. Invest in your career with a diverse, regular feed of planning and design insights, practical tips, and tested strategies — including thought-provoking approaches to technology, experience design, audience, budgeting, content, and project management.Subscribe to the newsletter:https://www.makingthemuseum.com/
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    1 hr and 18 mins
  • What Is Sustainable Exhibition Design? with Douglas Flandro

    What Is Sustainable Exhibition Design? with Douglas Flandro
    Dec 2 2025
    How can we make our exhibitions more sustainable — in every way?Where do we start? What can museum teams learn from sustainability advancements in architecture? What’s a “red list?” What is the difference between embodied and operational carbon? What does it mean to do “design for deconstruction?” And when can we all buy the upcoming “Sustainable Museum Exhibition Handbook?”Douglas Flandro (Exhibition Designer & Director of Sustainability, CambridgeSeven) discusses “What is Sustainable Exhibition Design?” with MtM host Jonathan Alger (Managing Partner, C&G Partners | The Exhibition and Experience Design Studio).Along the way: museum egos, dark skies, and heat islands.Talking Points:1. Embracing Imperfection2. Design for Human Health3. Design for Social Health and Equity4. Design for Ecosystem Health5. Design for Climate Health6. Design for the Circular EconomyHow to Listen:Listen on Apple Podcasts:https://podcasts.apple.com/us/podcast/making-the-museum/id1674901311 Listen on Spotify:https://open.spotify.com/show/6oP4QJR7yxv7Rs7VqIpI1G Listen at Making the Museum, the Website:https://www.makingthemuseum.com/podcast Links to Every Podcast Service, via Transistor:https://makingthemuseum.transistor.fm/ Guest Bio:Drawing on his background in theater and film design, Douglas Flandro is especially interested in sustainable exhibit design, new technologies, immersive experiences, experiential graphic design and hands-on interactive exhibits. He has designed exhibits and graphics for numerous science museums, children’s museums, nature and visitor centers, aquariums, and zoos. As the firm’s Director of Sustainability, Douglas leads CambridgeSeven’s Sustainable Working Group and has taught and lectured at AAM, ASTC, Parson’s School of Design, and the Rhode Island School of Design. He is the author of the forthcoming book, “The Sustainable Exhibition Handbook,” due to be released in the Spring of 2026.About Making the Museum:Making the Museum is hosted (podcast) and written (newsletter) by Jonathan Alger. MtM is a project of C&G Partners | The Exhibition and Experience Design Studio.Learn more about the creative work of C&G Partners:https://www.cgpartnersllc.com/ Links for This Episode:Douglas by Emaildflandro@cambridgeseven.com Douglas on LInkedinhttps://www.linkedin.com/in/douglas-flandro/ CambridgeSevenhttps://www.cambridgeseven.com The Sustainable Exhibition Design & Construction Toolkithttps://www.cambridgeseven.com/wp-content/uploads/2022/05/SEDC-Toolkit_v6_Sep2024.pdf The Museum Exhibition Materials Pledgehttps://www.mindfulmaterials.com/museum-materials-pledge The Gallery Climate Coalitionhttps://measure.galleryclimatecoalition.org/ The Bizot Green Protocolhttps://www.cimam.org/sustainability-and-ecology-museum-practice/bizot-green-protocol/ The Climate Toolkithttps://climatetoolkit.org/about/ Living Future (ILFI) Red List of Worst in Class Chemicalshttps://living-future.org/red-list/ Green Science Policy Institute Six Classes of Chemicalshttps://www.sixclasses.org/ DarkSky Internationalhttps://darksky.org/ Terrapin Bright Green 14+ Patterns of Biophilic Designhttps://www.terrapinbrightgreen.com/report/14-patterns/ The Design Museum, "The Waste Age: What can design do?"https://designmuseum.org/exhibitions/waste-age-what-can-design-do Links for Making the Museum, the Podcast:Contact Making the Museumhttps://www.makingthemuseum.com/contact Host Jonathan Alger, Managing Partner of C&G Partners, on LinkedInhttps://www.linkedin.com/in/jonathanalger Email Jonathan Algeralger@cgpartnersllc.com C&G Partners | The Exhibition and Experience Design Studiohttps://www.cgpartnersllc.com/ Making the Museum, the Newsletter:Like the show? You might enjoy the newsletter. Making the Museum is also a free weekly professional development email for exhibition practitioners, museum leaders, and visitor experience professionals. (And newsletter subscribers are the first to hear about new episodes of this podcast.)Join hundreds of your peers with a one-minute read, three times a week. Invest in your career with a diverse, regular feed of planning and design insights, practical tips, and tested strategies — including thought-provoking approaches to technology, experience design, audience, budgeting, content, and project management.Subscribe to the newsletter:https://www.makingthemuseum.com/
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    1 hr and 10 mins
  • Inclusive Design Will Change the World, with Sina Bahram & Corey Timpson

    Inclusive Design Will Change the World, with Sina Bahram & Corey Timpson
    Nov 5 2025
    One in four people has a disability. Why aren’t we designing museums better for them?What is inclusive design? How does it relate to universal design, or the ADA? Which disciplines and departments have to get involved to make a museum truly inclusive? What happened when the military tried to design for the “average” jet pilot? If we design for better accessibility, are we designing for our own future selves?Sina Bahram and Corey Timpson (Principals, Prime Access Consulting) join host Jonathan Alger (Managing Partner, C&G Partners) to discuss “Inclusive Design Will Change the World.”Along the way: curb cuts, multimodality, and the finance department.Talking Points:1. What is Inclusive Design?2. The Average Jet Pilot3. 1 in 4 People have a Disability4. Vectors of Human Difference5. Inclusive Design Has No Boundaries6. It’s a Convincing Company, not an Accessibility One7. A Company That’s Hopefully Pointless One DayHow to Listen:Listen on Apple Podcasts:https://podcasts.apple.com/us/podcast/making-the-museum/id1674901311 Listen on Spotify:https://open.spotify.com/show/6oP4QJR7yxv7Rs7VqIpI1G Listen at Making the Museum, the Website:https://www.makingthemuseum.com/podcast Links to Every Podcast Service, via Transistor:https://makingthemuseum.transistor.fm/ Guest Bios:Sina Bahram (President, Prime Access Consulting) is a blind computer scientist, consultant, researcher, speaker, mentor, and entrepreneur. He works with executive management, policymakers, engineering teams, content creators, designers, and others to promulgate accessibility and inclusive design throughout an organization. In 2012, President Obama recognized Sina as a White House Champion of Change. Sina and his PAC colleagues collaborate on creating digital experiences (web, app, embedded, projected, and more), immersive media, themed entertainment, capital builds, and any/all aspects of experiential design in order to welcome the widest possible audience. Sina serves on and chairs various corporate, research, and non-profit boards. Sina is a Mission Astro Access ambassador and recipient of a Thea Award.Corey Timpson (Principal, Prime Access Consulting) is an active collaborator and thought leader in the fields of inclusive design, digital media, and experience design within the cultural and themed entertainment industries. As one of the two principals of Prime Access Consulting, Inc. (PAC) Corey's primary focus is to facilitate the creation of inclusive, rich, and meaningful experiences that are welcoming to everyone. Among Corey’s previous positions, he was the Vice-President of Exhibitions, Research, and Design, and concurrently served as the Project Director, for the design-build of the Canadian Museum for Human Rights where his focus was on interpreting difficult knowledge and presenting it through an inclusive, multimodal, and transmedia storytelling approach. Corey’s design leadership has accounted for over 30 international awards in the fields of environmental, exhibition, and graphic design, digital and interactive media, digital systems design, film and linear media, and universal design. Corey serves as an Advisory Board member of Europe’s Best in Heritage and is a board member of the Portrait Gallery of Canada.About Making the Museum:Making the Museum is hosted (podcast) and written (newsletter) by Jonathan Alger. MtM is a project of C&G Partners | The Exhibition and Experience Design Studio.Learn more about the creative work of C&G Partners:https://www.cgpartnersllc.com/ Links for This Episode:Prime Access Consulting (PAC):https://pac.bz Mosaic (M4C):https://m4c.space Links for Making the Museum, the Podcast:Contact Making the Museum:https://www.makingthemuseum.com/contact Host Jonathan Alger, Managing Partner of C&G Partners, on LinkedIn:https://www.linkedin.com/in/jonathanalger Email Jonathan Alger:alger@cgpartnersllc.com C&G Partners | The Exhibition and Experience Design Studio:https://www.cgpartnersllc.com/ Making the Museum, the Newsletter:Like the show? You might enjoy the newsletter. Making the Museum is also a free weekly professional development email for exhibition practitioners, museum leaders, and visitor experience professionals. (And newsletter subscribers are the first to hear about new episodes of this podcast.)Join hundreds of your peers with a one-minute read, three times a week. Invest in your career with a diverse, regular feed of planning and design insights, practical tips, and tested strategies — including thought-provoking approaches to technology, experience design, audience, budgeting, content, and project management.Subscribe to the newsletter:https://www.makingthemuseum.com/
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    1 hr and 6 mins
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