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Managing Dental Drama

Managing Dental Drama

Written by: Consultant and Dentist Duo; Practice Problems
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About this listen

Owning, operating, and managing a dental practice can be difficult and sometimes wrought with drama. Meet Dr. Kuba, a private practice owner, and Bethany, a dental consultant, who take real-life examples and talk through issues in an open, honest, and sometimes hilarious manner. Topics are relevant to current dental and employment trends and range from “The Art of Retaining Good Employees” to “The Marriage of Dentistry and Insurance Ending in Divorce” and everything in between. Each episode provides dental leaders with various tips and tricks as well as common mistakes to avoid. Enjoy the unscripted conversation between Dr. Kuba, Bethany, and various dental practice owners!

© 2026 Managing Dental Drama
Economics Leadership Management Management & Leadership
Episodes
  • DRI Fails
    May 11 2026

    Last week’s episode probably sounds like a beautiful pipe dream….so today, Dr. Kuba asks the hard question, “Can you really truly pass things off to team members?” She and Bethany discuss the times where tasks are passed off and teams either fail to accomplish them OR are not equipped to complete the task successfully. In this episode, Dr. Kuba and Bethany discuss how to ensure that the right people receive the right tasks. The DRI program can work, but it requires a well thought out plan.

    👉Or watch the episode YouTube DRI Fails Episode


    DON’T FORGET the plethora of resources on The Hub. Check out our highlighted HUB documents for the week!

    HUB HIGHLIGHT

    Sample Consent Forms Bundle

    This bundle gives your practice ready-to-use consent forms that help improve patient communication, protect your practice, and save your team time.

    New Employee Onboarding Bundle

    Check this bundle out if you want a strong onboarding process that helps new team members feel more confident, prepared, and productive from day one.

    📣MAY CONTENT IS AVAILABLE!! Don’t miss it! Learn all about protecting your practice from potential risks. Become a subscriber TODAY!

    Don’t forget!! Free and paying subscribers will have the ability to access our FREE WEBINAR “CUSTOMER SERVICE ON STEROIDS”. It is meant to be free training for the whole team, so become a free OR PAID subscriber today!


    Don't forget to check out our social media for more
    Managing Dental Drama FB
    Managing Dental Drama IG

    Connect with the Managing Dental Drama Community!
    Managing Dental Drama Membership Club Sign Up

    Wait! There's More!
    We want to hear YOUR voice!
    Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!

    Interested in the Leadership Summit?
    Friday, September 18, 2026 from 8:30 – 4:30
    Inquire or register TODAY: HelloBethany.com

    Show More Show Less
    54 mins
  • What is a Directly Responsible Individual?
    May 4 2026

    Check this episode out in both video and audio! Today, Dr. Kuba and Bethany discuss a foundational management strategy called “Directly Responsible Individuals” or as Kuba refers to “The Tag-You’re-It Person”. They discuss what a DRI and how it helps in managing a great team, inspiring confidence in your team members, and lightening the load on the practice owner and manager. If you want an inspiring way to get the best out of your team, listen to this episode!

    👉Video Episode Link


    📣MAY CONTENT IS AVAILABLE TODAY!! Don’t miss it! Learn all about protecting your practice from potential risks. Become a subscriber TODAY!

    Don’t forget!! Free and paying subscribers will have the ability to access our FREE WEBINAR “CUSTOMER SERVICE ON STEROIDS”. It is meant to be free training for the whole team, so become a free OR PAID subscriber today!

    Don't forget to check out our social media for more
    Managing Dental Drama FB
    Managing Dental Drama IG

    Connect with the Managing Dental Drama Community!
    Managing Dental Drama Membership Club Sign Up

    Wait! There's More!
    We want to hear YOUR voice!
    Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!

    Interested in the Leadership Summit?
    Friday, September 18, 2026 from 8:30 – 4:30
    Inquire or register TODAY: HelloBethany.com

    Show More Show Less
    49 mins
  • The Importance of Patient Care
    Apr 27 2026

    Need a little motivation for today? Bethany gets on a self-proclaimed soapbox today, but hopefully one that will inspire and encourage all dental professionals today. She shares of a recent encounter she had with a health provider that reminded her about the importance of what we do on a daily basis. Through dentistry and through relationships, we have the opportunity to be impactful. Today is a day to be reminded that what we do truly matters. Be encouraged today as you listen to Bethany’s important reminder!

    📣LAST WEEK FOR APRIL CONTENT!! Don’t miss it! Learn all about transformation in this month’s content. Become a subscriber TODAY!

    Don’t forget!! Free and paying subscribers will have the ability to access our FREE WEBINAR “CUSTOMER SERVICE ON STEROIDS”. It is meant to be free training for the whole team, so become a free OR PAID subscriber today!


    Don't forget to check out our social media for more
    Managing Dental Drama FB
    Managing Dental Drama IG

    Connect with the Managing Dental Drama Community!
    Managing Dental Drama Membership Club Sign Up

    Wait! There's More!
    We want to hear YOUR voice!
    Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!

    Interested in the Leadership Summit?
    Friday, September 18, 2026 from 8:30 – 4:30
    Inquire or register TODAY: HelloBethany.com

    Show More Show Less
    33 mins
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