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McKinsey on Government

McKinsey on Government

Written by: McKinsey Public & Social Sector
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 McKinsey on Government features conversations with experts on issues that matter most in government. McKinsey & Company is a management-consulting firm that helps businesses, governments, and not-for-profit organizations realize their most important goals. Topics covered in this series include strategy, technology, leadership, operations, organization, and improving lives and livelihoods for all citizens. Moderated by Francis Rose of Government Matters.​2026 McKinsey Public & Social Sector Economics Management Management & Leadership Political Science Politics & Government
Episodes
  • Advancing diversity, equity, and inclusion

    Advancing diversity, equity, and inclusion
    May 3 2022

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    Listen to the podcast (duration: 21:05) > The COVID-19 crisis has created barriers to workplace diversity, equity, and inclusion [DEI]. Women in particular are facing great challenges as they struggle to unplug in work-from-home environments. Because of this, burnout is a growing problem.

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    21 mins
  • Government transformation in times of great change

    Government transformation in times of great change
    Feb 28 2022

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    Listen to the podcast (duration: 26:05) > There has been a flurry of activity in recent months about setting policy agendas and planning for implementation. But change is hard--less than a third of government transformations are successful. How do agency leaders flip the odds to set their agency up for success? Why is organizational health so important? In this episode of McKinsey on Government, McKinsey partners Brooke Weddle and Scott Blackburn discuss how federal government leaders can drive effective transformation.

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    26 mins
  • Prioritizing customer experience in government

    Prioritizing customer experience in government
    Jan 13 2022

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    Listen to the podcast (duration: 22:32) > Customer experience (CX) is getting more important everywhere—including in government. Citizens are accustomed to the experiences offered by companies from Amazon to Zillow and now want the same from governments. In this episode of McKinsey on Government, McKinsey partner Tony D'Emidio and Associate Partner Marcy Jacobs discuss how implementing agile, seamless transparency from private-sector CX can inspire trust and confidence in the public sector.

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    23 mins
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