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MedCity Pivot

MedCity Pivot

Written by: Breaking Media
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We are at a watershed moment in healthcare. The entire industry is being compelled to question old assumptions and chart a new path forward - in a word, we need to pivot. This podcast hosted by the editorial team at MedCity News will highlight the strategies, the companies and the personalities spearheading this monumental transformation.2023 Breaking Media Hygiene & Healthy Living Physical Illness & Disease Political Science Politics & Government
Episodes
  • Separating Hype from Reality in AI
    Jan 13 2026

    Summary

    Tune into MedCity Pivot Podcast with host Arundhati Parmar as three healthcare tech leaders—Serge Perras, Ton Roelandse, and Bertil Chappuis—decode AI's true potential in healthcare. Explore its role in enhancing efficiency and busting myths about AI supremacy.

    Episode Highlights

    00:00:19 - The high bar for AI safety in healthcare.

    00:01:29 - AI's current hype and exaggerated promises.

    00:03:57 - Misconceptions about AI replacing healthcare roles.

    00:05:51 - Meaningful AI use cases: Prior authorization automation.

    00:06:52 - AI in triage and its capacity enhancements.

    00:08:10 - AI's role in modernizing healthcare infrastructure.

    00:10:46 - Clarifying AI vs. RPA in tech solutions.

    00:13:30 - Importance of governance and guardrails in AI.

    00:16:38 - Humanizing healthcare through AI.

    00:18:27 - AI's potential and challenges in medical coding.

    00:21:31 - AI's impact on job roles and productivity boosts.

    00:24:25 - Use of AI in personal life for everyday tasks.

    Episode Resources

    • Connect with Arundhati Parmar

    • aparmar@medcitynews.com

    • https://twitter.com/aparmarbb?lang=en

    • https://medcitynews.com/

    Keywords

    • Artificial Intelligence

    • Healthcare Innovation

    • AI Applications

    • Healthcare Safety

    • Technology Hype

    • Serge Perras

    • Abarca Health

    • Ton Roelandse

    • Trexin Consulting

    • Bertil Chappuis

    • Xtillion

    • Machine Learning

    • Generative Media

    • Super Agents

    • Risk and Reliability

    • Clinical Prediction Models

    • Automation Bias

    • Prior Authorization Process

    • Agentic Systems

    • Healthcare Infrastructure

    • Modernization

    • Robotic Process Automation (RPA)

    • Data Quality

    • Governance and Guardrails

    • Human vs AI Roles

    • Healthcare Workforce Transition

    • AI Augmentation

    • Patient Care

    • Medical Coding

    • Electronic Health Records (EHR)

    • AI Ethics

    • Data Fragmentation

    • AI Engineering

    • Healthcare Economics

    • AI's Net New Jobs

    • AI Sounding Board

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    35 mins
  • How Emergency Departments Are Using Real-Time Data to Improve Outcomes with Dr. Hamad Husainy and Dr. Barbara Bond
    Dec 16 2025

    During the episode, MedCity News Associate Editor Katie Adams interviews Dr. Hamad Husainy, chief medical officer at PointClickCare, and Dr. Barbara Bond, a physician at Sutter Health, about how AI can help improve patient outcomes in the emergency department.

    Episode Resources

    • Connect with Arundhati Parmar

    • aparmar@medcitynews.com

    • https://twitter.com/aparmarbb?lang=en

    • https://medcitynews.com/

    Review, Subscribe and Share

    If you like what you hear please leave a review by clicking here

    Make sure you're subscribed to the podcast so you get the latest episodes.

    • Click here to subscribe with Apple Podcasts

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    16 mins
  • A Flexible Approach to Pharmacy Benefits Management with Adriana Ramirez and Matt Gibbs
    Dec 11 2025

    I interviewed Adriana Ramirez and Matt Gibbs, and we spoke about how a new approach to pharmacy benefits management.

    Episode Resources

    • Connect with Arundhati Parmar

    • aparmar@medcitynews.com

    • https://twitter.com/aparmarbb?lang=en

    • https://medcitynews.com/

    • Connect with Adriana Ramirez and Matt Gibbs

    • hans.amalia@abarcahealth.com

    • matt.gibbs@lark.com

    Review, Subscribe and Share

    If you like what you hear please leave a review by clicking here

    Make sure you're subscribed to the podcast so you get the latest episodes.

    • Click here to subscribe with Apple Podcasts

    • Click here to subscribe with Spotify

    • Click here to subscribe with Podbean

    • Click here to subscribe with RSS

    Show More Show Less
    26 mins
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