As AI grows more powerful and takes on more rote work, what should humans stop doing? Fertility benefits company Progyny took on this question as a company to re-evaluate routines and norms and how AI might help work evolve. Chief Human Resources Officer Cassandra Pratt shares how her team is using AI to reduce rote work, rethink job design, improve meeting culture and give people more time for the human side of work that machines cannot do: building trust, creativity and stronger relationships. The first in a three-part AI and Jobs series.

Key takeaways:

-The importance of clear goals and prep during AI implementation
-How the "Start, Stop, Continue" framework from author Barry O'Reilly can reduce burnout and sharpen execution
-How to turn teams into superfans of your company and business to strengthen engagement
-What fluid job design will look like in the years ahead - and how to help teams navigate it

About this episode:
Progyny: https://progyny.com/

Book: Unlearn: Let Go of Past Success to Achieve Extraordinary Results, Barry O'Reilly

Report: 2026 Chief People Officer Outlook, World Economic Forum: https://www.weforum.org/publications/chief-people-officers-outlook-may-2026/


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AI 'workslop' is a leadership problem. Here's how to fix it

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How to Lead People Through AI Change: Questions to Ask from a Transformation Expert

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Top leaders from NVIDIA, Walmart International, TIAA, Goldman Sachs and NYU share career advice, leadership lessons and practical ways to stay resilient through uncertainty in an AI age. This an inspiring collection of advice and personal anecdotes shared at this spring's commencement addresses can help anyone from new grads to veteran professionals navigate coming AI shifts and other big career pivots.

In this episode:

• NVIDIA CEO Jensen Huang on AI and maximizing your potential

• TIAA CEO Thasunda Brown Duckett on the advice she gives her team

• Social Psychologist Jonathan Haidt's 3 tips on how to have an amazing life

• Former Walmart CEO Kathryn McLay's advice on the early career moment that helped her keep perspective

• Goldman Sachs Chairman & CEO David Solomon on why he still DJs - and the importance of cultivating passions outside of work
  
  About this episode:
  

• Nvidia CEO Jensen Huang, Carnegie Mellon Commencement address: https://www.youtube.com/watch?v=FZh_0uRgrg4
• Social Psychologist Jonathan Haidt, NYU Commencement address: https://www.youtube.com/watch?v=XvoyGjK8vTA
• TIAA CEO Thasunda Brown Duckett, Florida A&M Commencement address:
  https://www.youtube.com/watch?v=taN6-b7bqAk
• Former Walmart CEO Kathryn McLay, High Point University Commencement address:
  https://www.youtube.com/watch?v=bxpja7ih1VI
• Goldman Sachs Chairman & CEO David Solomon, Wharton MBA Commencement address:
  https://www.youtube.com/watch?v=PSop6XzzY9w

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Workslop – low-quality work produced through poor human-AI collaboration – is wasting time, slowing teams down and limiting the productivity gains leaders expect from AI. But the problem isn't always the technology – it's often a signal to leaders that teams need more support. Workslop often reflects unclear standards, weak direction and poor feedback. In this episode, BetterUp CEO Alexi Robichaux explains why AI can amplify both good and bad leadership standards, and why leaders need to define what excellent work looks like before AI scales a team's output. He also shares how AI coaching can help managers find ways to hone hard-to-improve soft skills, practicing difficult conversations, tricky performance reviews and tough feedback, all in a safe space before those moments happen with real teams.

Key takeaways in this episode:

• AI amplifies clarity or confusion. Set clear standards before AI scales your team's work.

• Workslop is a leadership warning sign. Poor AI output can reveal unclear direction and weak feedback. It can be a sign teams need more guidance or support.

• Managers need practice. AI coaching can help leaders sharpen direction and rehearse how they give feedback or tackle difficult conversations.

• Rethink how you invest in people. AI investment is overwhelming planning conversations. But are you putting that diligence into how you develop your talent?
  
  

About this guest:

• Website: https://www.betterup.com/

• Research: The Hidden Cost of AI-Generated Busy Work: https://www.betterup.com/workslop

• Article: Workslop: Why AI performance depends on how we think, talk and lead: https://www.weforum.org/stories/2026/01/why-ai-performance-depends-on-how-we-think-talk-and-lead/

About this episode:

• Read here - Transcript: https://www.weforum.org/podcasts/meet-the-leader/episodes/alexi-robichaux-ai-workslop-leadership-coaching
  
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