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Memory Makers Podcast

Memory Makers Podcast

Written by: Creative Works
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Welcome to the Memory Makers Podcast, the show that helps you create amazing customer experiences and make more memories presented by Creative Works. This podcast explores the world of family entertainment centers through the eyes of the people who make it all possible - the Memory Makers. Creative Works' core foundation is based on making "Powerful and Emotional Memories" and they are now sharing that with YOU with insider knowledge, tips & tricks, as well as interviews with industry leaders.All rights reserved Economics
Episodes
  • Ep. 145 - Finding New Sources of Inspiration with Danny Gruening
    Jul 15 2026
    On this edition of the Memory Makers Podcast, Russ sits down with the founder of Action Lab Leadership, Danny Gruening, to discuss finding new sources of inspiration. When you run a family entertainment center, it is remarkably easy to get stuck in the day-to-day grind and lose sight of your "why." Danny dives deep into how isolation drains our inspiration and why true leadership relies on cultivating optimism rather than waiting around for a sudden burst of motivation. "Every time that we do that, we're robbing ourselves of the opportunity to just let our brains think and be and come up with cool ideas." — Danny Gruening Danny shares practical ways to reframe your daily stress, how to hack your environment for better mental hygiene, and why the secret to scaling your business lies in your daily systems, not just your lofty goals.
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    37 mins
  • Ep. 144 - The Multi-Attraction Future of Cinema with Dennis McIntire
    Jul 8 2026
    On this episode of the Memory Makers Podcast, Russ sits down with Dennis McIntire, VP of Strategic Development and Innovation at B&B Theatres. With over three decades of experience spanning marketing, construction, and corporate development, Dennis delves into the realities of blending movie theaters with arcades, bowling alleys, and food services, explaining why traditional theater logic often fails in the entertainment space. "A movie experience is not exactly the same thing that it was 20 years ago, 30 years ago… It always starts as a 'what if'. What if we put a playground in a movie theater?" — Dennis McIntire Dennis also reveals the ultimate business philosophy that drives their constant innovation. B&B Theatres has had its doors open for 102 years, so it's important to stay fresh, exciting, and highly profitable. He recommends asking a lot of "what-ifs" questions, stop treating different business models like they are the same, and remain willing to fail fast.
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    41 mins
  • Ep. 143 - How to Beat the Budget and Outsmart the Layout of Your FEC with Katie Ross
    Jul 1 2026
    iscuss how to beat the budget and outsmart the layout when designing your FEC. Katie brings over a decade of commercial and attraction design experience to the table, sharing insider secrets on how to turn physical spatial limitations into standout features, design with a "Pixar mentality" that satisfies both kids and parents, and phase out big projects to protect a budget while leaving room for future growth. "How do we take this idea that's living in someone's head and start to make that abide the laws of physics? It's a really fun puzzle to solve." - Katie Ross Stop settling for predictable layouts. This episode delivers the human-centric design tactics you need to scale up a new build or revitalize an old space, ensuring your guest experience remains unexpected, engaging, and absolutely never boring.
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    22 mins
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