In this episode of Mentoring Unlocked, Maud Lindley speaks with Heath McPherson, COO of InCorp Advisory Australia, about the career experiences and mentors that shaped his leadership across insurance, construction, education, and professional services. Heath reflects on the strong link between leadership quality, workplace culture, and safety, and how genuine care for people drives better outcomes for individuals and organisations alike.

The conversation explores what effective mentoring really looks like. Heath challenges the idea that mentors need to have all the answers, arguing that the greatest impact comes from asking the right questions, listening deeply, and helping people clarify their purpose and values before offering guidance. Packed with practical insights, the episode offers valuable takeaways for mentors, mentees, and leaders focused on building meaningful careers and inclusive, high-performing cultures.

Maud Lindley speaks with Renée Law, COO Professional Services at Atomic Group, about the leadership lessons which shaped her global career, and the mentoring moments that have had the greatest impact. Renée shares how her instinct for seeking out uncertainty has shaped her courage, adaptability, and approach to leading teams through complexity. She reflects on the shift from directive leadership to creating space for others to think, learn, and grow.

A standout moment in the conversation is Renée's approach to helping mentees move past what’s holding them back. She explains that fear often comes from carrying old experiences — a mistake, a difficult relationship, or a past setback — long after the moment has passed. Through thoughtful questions and calm presence, she helps people name what they haven’t let go of and release it, clearing the way for confidence and forward momentum. It’s a powerful look at how mentoring unlocks self-belief, resilience, and genuine transformation.

Beyond the Anecdotes: Measuring Mentoring Program Impact

What turns mentoring from a feel-good initiative into real, measurable growth? In this episode of Mentoring Unlocked, Maud Lindley speaks with Dr. Abby Jandro - Organisational Psychologist and Principal Consultant at Serendis Leadership, and the research expert behind Serendis’ first statistically validated evaluation of mentoring program impact. Abby shares what the data now proves: a structured mentoring program delivers significant outcomes, including measurable shifts in career confidence and meaningful uplift in capability. Abby explains why reflective conversations, clarity of goals, and a strong match create the conditions for genuine change. She breaks down why mentors must resist the urge to give advice and instead ask better questions, helping mentees find their own answers.

For HR leaders and organisations considering mentoring, Abby’s insights offer a sharp, evidence-based guide to designing programs that truly shift confidence, clarity, and capability.