In this episode, MSMA Board of Trustees member Dr. M. Craig Moffett sits down with Fernando Valencia and Dr. Brian Hart of Callagy Recovery — MSMA’s newest strategic partner — for a clear, practical breakdown of the No Surprises Act and the arbitration process physicians now face.

The conversation covers:

• What the No Surprises Act requires

• How Independent Dispute Resolution (IDR) arbitration works

• Why many practices struggle with denials and underpayments

• How Callagy Recovery supports physicians at zero financial risk

• Steps practices can take to strengthen their cases and recover revenue

Dr. Moffett brings the on-the-ground perspective of a rural family physician who understands how delayed or reduced reimbursement affects access, stability, and community health. Fernando and Dr. Hart share how Callagy Recovery partners with medical associations nationwide to protect practices, restore fairness, and help physicians recover the payments they’re owed.

This episode offers essential insight for any practice navigating the post-NSA reimbursement landscape. For information on how you can work with Callagy Recovery, please email Natalie Hutto at nhutto@msmaonline.com.

In Part 2 of our special series on Increasing Healthcare Access for Agricultural and Rural Families, we sit down with Dr. David Buys to explore how physicians in Mississippi can take advantage of available CME credit opportunities offered through this important grant program. These resources are designed to support physicians in addressing the unique health challenges faced by agricultural and rural communities across our state.

Hosted by Dr. Paul Byers, this episode continues a multi-part discussion focused on education, resources, and strategies to better serve rural families and improve health outcomes.

Tune in and learn how you can earn CME while making a lasting difference in Mississippi’s rural healthcare landscape.

In this episode of the Physicians’ Lounge, Commissioner Andy Gipson, Mississippi’s Commissioner of Agriculture, shared his vision for “making Mississippi healthy again.” He discussed the urgent challenges of food availability and food deserts across the state and how agricultural partnerships can play a role in improving health outcomes for rural families.

Thanks to a grant partnership with MSU Extension - Agriculture & Rural Health, MSMA physicians can access free CME credits by engaging with this important conversation. For details on how to claim credit, visit the MSMA Facebook page.