Most Managers Don’t Know Their Job — This Is the Fix with Tom Healy cover art

Most Managers Don’t Know Their Job — This Is the Fix with Tom Healy

Most Managers Don’t Know Their Job — This Is the Fix with Tom Healy

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In this episode of Breakthrough Innovation, we welcome Tom Healy, founder of PeopleOps360, author of five leadership books, and creator of people performance systems used by elite teams and top companies alike.

Tom brings the heat with sharp insights on why so many “people problems” are actually systems problems — and how to fix them without sugarcoating.


💥 Why culture isn’t values on a wall — it’s how your systems behave

📊 How to design accountability that’s motivational, not punitive

🧩 Why middle managers hold the key to 30-day performance shifts

🎯 The 3-5 key outcomes every employee should own — and why most don’t

🚨 What happens when your compensation structure contradicts your culture


If you lead a team, a department, or a company — this episode will challenge and equip you to make culture operational.

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