In this episode Chad and I tackle a listener question from an owner doctor preparing to expand from a 2,000 square foot office into a 7,000 square foot space while realizing the optical has been running on autopilot for far too long. We talk through what it means to step back into leadership without creating unnecessary friction, why curiosity has to come before criticism, and how to rebuild trust with a team that has been largely self managed for years.

We also unpack the importance of learning the systems before trying to change them, gathering feedback from staff, vendors, and patients, and recognizing that growth at this level requires fresh investment of your time and attention. If you are preparing for expansion or wondering how to lead an optical through a major transition, this conversation will give you a practical framework for taking the reins in a way that strengthens both your team and your long term success.

Resources:

Manager Tools

Learn more about Partners in Profit

Download the Practice Owner's Financial Toolkit

20/20 Money Ultimate Financial Success Masterclass

OD Mastermind Interest Form

Check out Adam's new book: How to Buy an Optometry Practice

Have a question for us to address in a future episode? Submit it here!

Subscribe on Apple Podcasts: https://shorturl.at/Fq1Ro

Subscribe on Spotify: https://shorturl.at/jCtsk