In this episode of Bicycle Retail Radio, SRAM Midwest Regional Field Guide Manager Dan Jennings and Technical Field Guide Sean Owen guide retailers through four key areas to focus on this spring: assessing service profitability, building a smarter service inventory, refining service menu pricing and value, and optimizing physical service space and workflow.

Packed with practical tips and actionable insights, the conversation gives shops the tools they need to strengthen their service operations and drive profitability.

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NBDA Executive Director Heather Mason and Programs Developer Megan Schmidt dive into the 2026 Retailer Summit series. From agenda design and industry partnerships to what makes each location unique, learn why these collaborative events are more important than ever for bike shops navigating growth, uncertainty, and opportunity.

NBDA Retailer Summit West: March 16 – 17, Plaza Hotel, Las Vegas
NBDA Retailer Summit Central: June 9 – 11, Bentonville, Arkansas
NBDA Retailer Summit Canada: July 29 – 30, Whistler

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Today on Bicycle Retail Radio we’re joined by the team from woom bikes to discuss the the brand’s origin story, core values, and thoughtfully designed superlight bikes built specifically for kids.

Plus, the team shares insights on growing the youth bike category, supporting retailers, advocacy initiatives, and what’s next for families and shops in this fun and rewarding segment.

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