Navigate a Crisis on Digital like a Pro!
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Navigate a Crisis on Digital like a Pro!
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About this listen
Digital Crisis Communications for Organizations: Strategies and Insights
Aggie Patricia Turwomwe, founder and CEO at Agile Media Africa, hosts a webinar on managing digital crises for organizations. The discussion covers preparation, real-time communications, transparency, data-driven strategies, and proactive customer engagement. Experts Ian Kiryowa, Clifford Mugerwa, Daniel Odaka, and Betty Kakyo share experiences and strategies for managing crises, emphasizing the importance of having a prepared team, leveraging data analytics, and crafting adaptive communication strategies. Real-life case studies, such as handling concert event crises and organizational examples, are highlighted to illustrate effective crisis management practices.
00:00 Welcome and Introduction
00:04 Overview of Digital Crisis Communications
01:37 Introducing the Expert Panel
03:17 Ian Kiryowa on Digital Crisis Management
11:31 Daniel Odaka on Leveraging Data Analytics
19:43 Clifford Mugerwa on Real-Time Crisis Response
27:42 Betty Kakyo on Key Takeaways and Insights
32:56 Closing Remarks and Final Thoughts
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