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New Process Podcast

New Process Podcast

Written by: Mirko Kloppenburg
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Mirko Kloppenburg from NewProcessLab.com shares all the learnings and insights of his journey to rethink processes so that you can apply industry-proven BPM tools, methods, and best practices to manage, improve, and innovate your processes. Learn how to use the human-centric New Process approach - a symbiosis of New Work and Business Process Management - to push your business process or even the Management System of your organization to the next level and to inspire people for processes. Mirko has been working in several process management positions within the aviation industry for 20+ years. An industry which is known for its high safety standards and high process maturity level. Now, Mirko helps you to transfer these experiences to your own processes. He explores topics such as process purpose, process strategy, process design and improvement including process mining and RPA, process modeling, process implementation and process steering as well as improvement of process execution (i.e., lean, kaizen, six sigma) so that you can generate benefits immediately. Mirko challenges CPOs, process owners, architects, vendors, consultants, researchers, and cross-industry experts in interviews and provides answers to your questions in the ‘Ask Mirko’ sessions! Don’t miss it. Hit subscribe and get ready to rethink your process.© 2026 NewProcessLab.com by MKBurg Consulting Economics Leadership Management Management & Leadership
Episodes
  • #67 - Top BPM Topics 2026
    Jan 7 2026

    #67 Learn more about the Top BPM Topics 2026 of the New Process Community as well as what the BPM Thought Leaders have on their list for the new year.

    In this episode, I’m sharing the results of the New Process Survey with you. More than 100 members of the New Process Community posted what they have on their list for 2026. I’ve read every single answer and categorized it to identify the top BPM topics 2026 for you.

    Today’s Guests:

    But I will not only share the results of the survey with you, I’ve also asked some top BPM Creators, Thought Leaders, and Researchers to share their top BPM topics with us:

    • Amy Van Looy, professor at Ghent University in Belgium
    • Zbigniew Misiak, founder of BPMtips.com
    • Tim Geppert, lecturer at School of Management and Law at Zurich University of Applied Sciences
    • Julia Kupke, Senior Process Excellence Consultant at Apolix
    • Laura Brandenburg, founder of Bridging The Gap for Business Analysts
    • Caspar Jans and Russell Gumersall from the BPM360 Podcast
    • Regina Haar, Awareness Manager, and Carsten Behrens, founder and CEO of Modell Aachen
    • Roland Woldt from the What’s your Baseline? podcast
    • Björn Richerzhagen, founder of Minautics and organizer of the WorkflowAnalytica conference
    • Wil van der Aalst, Godfather of Process Mining


    You’ll learn:

    • What the top BPM topics for 2026 are and what you can do about them.
    • If you haven’t had these topics on your radar yet, you should definitely double-check whether they are relevant to you or not.
    • So, it’s a must-listen-episode to get 2026 started! 🚀


    Full report on New Process Pro:

    To read more about the results of the New Process Survey and what the topics of the BPM Thought Leader are, just go to New Process Pro to access the report.

    If you are not yet a member of New Process Pro, you can sign up for free here...


    ---
    Follow me on LinkedIn:
    https://www.linkedin.com/in/mirkokloppenburg/

    Want to take your first steps toward a process-driven organization?
    Join my free BPM Roadmap Mini Course and get practical tools, inspiring examples, and a clear structure to get started.

    Sign up for free at:
    NewProcessLab.com/roadmap

    Show More Show Less
    56 mins
  • I'm back
    Nov 7 2025

    #66 - In this episode, I am sharing a personal, unfiltered update recorded on holiday at Fleesensee: what happened over the past months, what worked, where I struggled — and the current learnings I’m using to move organizations toward a truly process-driven way of working. No polish, just real experience you can place in context.

    You’ll learn…

    • What has happened since the last podcast episode
    • Why I started working for Techniker Krankenkasse
    • What my learnings of the past few month are with regards to buidling a process-driven organization and rethinking processes

    I hope, you enjoyed this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!

    If you'd like to get the links and show notes for this episode, head to:
    https://www.NewProcessLab.com/episode66


    ---
    Follow me on LinkedIn:
    https://www.linkedin.com/in/mirkokloppenburg/

    Want to take your first steps toward a process-driven organization?
    Join my free BPM Roadmap Mini Course and get practical tools, inspiring examples, and a clear structure to get started.

    Sign up for free at:
    NewProcessLab.com/roadmap

    Show More Show Less
    25 mins
  • #65 EN - Processes 24/7 – How Vacation, Ironman, and Process Thinking Fit Together — with Henrik Niedieck from Lumics Consulting
    Jun 17 2025

    In this episode, I’m talking to Henrik Niedieck about what it truly means to live processes 24/7 – professionally, personally, and even during vacation. We explore how process thinking becomes a mindset that shapes not only your work but the way you see the world – even from a beach chair.

    Today’s Guest:

    Henrik Niedieck

    Henrik is a Principal at Lumics Consulting – a joint venture between McKinsey & Company and Lufthansa Technik. For more than ten years, he has been supporting organizations in transforming their structures and processes using Lean methods and human-centric approaches.

    Henrik’s passion for process improvement goes far beyond his consulting projects. Whether he’s optimizing aircraft maintenance, coaching leadership teams, or analyzing guest flow at a holiday resort – he always sees the world through a process lens.

    He’s also a certified triathlon coach and Ironman athlete, applying the same discipline and continuous improvement mindset to sport as he does to business.

    We recorded this episode during a spontaneous vacation meetup at Fleesensee – in German, on video, from a beach chair. You’ll find the video here.

    The English version was translated using the AI tool HeyGen.

    You’ll learn:

    • Why process thinking is not just a job, but a mindset
    • How Lean and classic BPM can come together to create lasting impact
    • What it takes to drive change in international organizations
    • How process improvement and Ironman training are surprisingly similar
    • And what happens when two process nerds sit down in a beach chair to reflect on structure, flow, and process gaps – even while on vacation

    I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!

    If you'd like to get the links and show notes for this episode, head to:
    https://www.NewProcessLab.com/episode65


    ---
    Follow me on LinkedIn:
    https://www.linkedin.com/in/mirkokloppenburg/

    Want to take your first steps toward a process-driven organization?
    Join my free BPM Roadmap Mini Course and get practical tools, inspiring examples, and a clear structure to get started.

    Sign up for free at:
    NewProcessLab.com/roadmap

    Show More Show Less
    35 mins
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