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No Wrong Door: A Findhelp Podcast

No Wrong Door: A Findhelp Podcast

Written by: Findhelp
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About this listen

 No Wrong Door is a podcast from Findhelp exploring how social care delivery is evolving to better support whole-person care. Hosted by Findhelp VP of Marketing Amy Gordona, the series features conversations with social care experts, healthcare and government innovators, and Findhelp leaders who are shaping the future of access, coordination, and connected care. Each episode offers an inside look at the systems, decisions, and ideas driving change—and what it takes to build a social safety net that works at scale. Hygiene & Healthy Living Physical Illness & Disease Political Science Politics & Government
Episodes
  • The Power of Follow-up

    The Power of Follow-up
    Apr 29 2026
    Emergency department visits often point to deeper challenges—gaps in primary care, unmet social needs, and difficulty navigating the system. In this episode, Connxus COO Vidya Lakshminarayanan shares how their team combines Health Information Exchange data with community health workers to identify patients after an ER visit and connect them to ongoing care. Through consistent follow-up, trusted relationships, and coordinated referrals, Connxus is helping reduce preventable emergency visits and create a more connected, proactive model of care—one that continues well beyond the hospital.
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    32 mins
  • Social Care for Community Clinics

    Social Care for Community Clinics
    Apr 15 2026
    Social care doesn’t scale without the right workflows, partnerships, and data. In this episode, Clarissa Banks of CommUnityCare Health Centers breaks down how her team built a community-centered approach to implementing Findhelp—integrating it into their EHR, driving staff adoption, and using data to guide strategy across more than 30 clinical sites in Travis County, Texas.
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    31 mins
  • Going Beyond the Call

    Going Beyond the Call
    Apr 1 2026
    For millions of people, dialing 211 is the first step to finding help — often on one of the hardest days of their lives. But what happens after the call has often been a blind spot in the system. In this episode, Amy sits down with Dallas Mudd, Senior Director of Partnerships at Findhelp, to explore how new technology is helping call centers move beyond referrals to track outcomes, close the loop, and turn moments of need into lasting support.
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    32 mins
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