Off The Mats (Schedules) EP 34
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Off The Mats (Schedules) EP 34
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Narrated by:
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Written by:
In this episode, Rick and Ramzey discuss the importance of scheduling in your academy. They cover various points to consider when building a schedule, including consumer demand, memorability, and scheduling on the hour or half hour. They also emphasize the need to align the schedule with the brand identity and avoid over-complicating it. The conversation highlights the challenges of removing classes from the schedule and provides strategies for managing schedule changes during grand openings. The episode concludes with a discussion on the responsibility to deliver on the schedule and provide excellent customer service.
Takeaways
- Consumer demand should drive the schedule of a fitness business.
- A schedule should be easily memorizable and follow a consistent pattern.
- Scheduling classes on the hour or half hour is preferable.
- When making changes to the schedule, consider external factors such as traffic patterns.
- Avoid over-complicating the schedule and stay true to the brand identity.
- During grand openings, use the schedule as an opportunity for growth.
- Ramp up schedule changes to avoid disrupting members.
- Create a schedule that works for members' needs and preferences.
- Deliver on the schedule and provide excellent customer service.
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