Orchestrating experiences
Failed to add items
Sorry, we are unable to add the item because your shopping basket is already at capacity.
Add to cart failed.
Please try again later
Add to wishlist failed.
Please try again later
Remove from wishlist failed.
Please try again later
Follow podcast failed
Unfollow podcast failed
Orchestrating experiences
-
Narrated by:
-
Written by:
About this listen
Today, during our episode of Customer First, we're going to be talking about orchestrating customer experiences and KPMG's Global Customer Experience Excellence report for 2021. We'll be discussing what are the key trends from year's research and who are the companies leading the way in CX?
Our speakers this episode:
- Julio Hernandez, Global Lead - Customer and Operations, KPMG
- Jenny Roche, Partner, KPMG Australia
-
Peter Liddell, Global Head of Operations, KPMG
No reviews yet