Ordinary --> Extraordinary Service with Tom Dunn
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Ordinary --> Extraordinary Service with Tom Dunn
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About this listen
In this episode I speak to Tom Dunn who is the Manager of Premium Sales and Service for the Vancouver Whitecaps about his own journey and what has made him so successful in the hospitality industry. We discuss what it means to deliver EXTRAordinary service and pontificate about sales strategy, the moment you know when your wife falls in love with you and the Platinum rule. Tune in for TD's 3 essentials to deliver TOP service!
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