In our first episode, co-hosts Chad Hermann and Dr. Todd Wolynn talk about their work at the Trusted Messenger Program, consider how (and why) local health care providers are America's most Trusted Messengers, explore why good communication is essential to good health care, and drop a few hints on the focus of future episodes.

Chapters
0:00 Intro
1:30 The Todd & Chad Origin Story
5:10 Communication Makes Everything Better
6:07 Long Before We Talked the Talk, We Walked the Walk
7:57 A Culture of Communication, Locally & Nationally
9:35 The Difference Between Use & Power
11:15 A Year of Radical Meltdowns
14:25 Trust is Local
17:14 Taking the Social Out of Social Media
20:01 The Only Issue in America on Which Everyone Agrees
22:02 Empowering All Health Care Providers
24:08 When None of the Hands in the Room Go Up
25:02 Your Clinical Acumen Means Absolutely Nothing
26:26 C-Suites, Burnout Data, & Value-Based Care Gaps
30:24 Free CME & Impromptu Comedy Routines
33:41 We Have a Lot of Ground to Cover
34:56 The Rise of Digital Natives
41:39 From Green Day to Jeff Verszyla
43:22 People Who Read People (& Chad’s Happy Face)
45:45 Where We’re Failing
47:35 Good Communication is Essential to Good Health Care
48:22 Quality, Efficiency, & Effectiveness

New episodes drop every Friday.

Video versions here.

Check Out Our Web Site
http://trustedmessengerprogram.org

Follow Us On LinkedIn
http://linkedin.com/company/trusted-messenger-program

Good communication is essential to good health care.